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Front Desk Agent

4 months ago

Ponte Vedra Beach, Florida, United States Ponte Vedra Inn & Club Full time

Join an award-winning company

The Ponte Vedra Inn & Club is one of the most premier places to work in Northeast Florida and we pride ourselves in our 5-Diamond Certified service. People are our greatest asset, and we are currently seeking people like you who have a desire to join our team.

Apply today and take advantage of a unique opportunity to work at this historic property

Job Description

Be an ambassador to and advocate for the guest experience, from arrival to departure and everything in between. To act as a liaison between the property, the city, the state and the resort guests. This will include directing the guests to any department on property for assistance; to assist the guests in any way, to include reservations, on and off property (i.e., for sleeping rooms, dinner, sports, theater, etc.), arrange transportation to and from the airport, around town, around the state and to assist guests with any services they may need.

Training & Experience

Two years experience as a Concierge or Front Desk Agent, at a private club or a AAA and/or Mobile rated hotel. A valid driver's license required.

Job Knowledge

Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service. Computer skills, general cashiering/ concierge duties as well as a valid drivers license required.
Thorough knowledge of the Jacksonville area and general knowledge of the State of Florida; working knowledge of the concierge position, assisting guests and members in a professional manner.
CompensationCommensurate with experienceScheduleVaried to include weekends and holidaysBenefitsPaid Vacation/Holidays/Sick
Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
Vision Insurance
Dry Cleaning/Laundry
Free Parking
Employee Café
401(k)
The Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. Source: Hospitality Online