Current jobs related to Lead, Customer Service - Paw Paw - SpartanNash Company

  • Lead, Customer Service>

    3 months ago

    Paw Paw, United States Family Fare Full time

    Family Fare - JobID: r61392 [Retail Associate / Team Member] As a Customer Service Lead at Family Fare, you'll: Supervise and direct all front-end activities in absence of the Customer Service Manager; Provide and maintain a high standard of customer service in the store's front-end operations; Train others to perform all department activities & functions;...

  • Customer Service Representative

    1 month ago

    Paw Paw, United States Summit Companies Full time

    Job DescriptionJob DescriptionAre you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be...

  • Customer Service Representative

    5 days ago

    Paw Paw, Michigan, United States Kinexus Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Care Specialist to join our team at Kinexus Group. As a key member of our Michigan Works team, you will play a critical role in providing exceptional customer service to individuals seeking employment and career advancement opportunities.Key ResponsibilitiesProvide timely and effective...

  • Customer Service Representative

    2 weeks ago

    Paw Paw, Michigan, United States Family Fare Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    7 days ago

    Paw Paw, Michigan, United States Kinexus Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Care Specialist to join our team at Kinexus Group. As a key member of our Michigan Works team, you will play a critical role in providing exceptional customer service to individuals seeking employment and career advancement opportunities.Key ResponsibilitiesProvide timely and effective...

  • Retail Sales Associate

    2 weeks ago

    Paw Paw, Michigan, United States Wild Bill's Tobacco Full time

    Job SummaryWild Bill's Tobacco is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a clean and well-stocked store environment.Key Responsibilities:Customer Service: Greet customers, answer...

  • Personal Banker

    1 week ago

    Paw Paw, Michigan, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a highly skilled and customer-focused individual to join our team as a Personal Banker. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.Key ResponsibilitiesCustomer Acquisition and Retention: Acquire and...

  • Cashier & Front End Services Associate

    7 days ago

    Paw Paw, Michigan, United States Wal-Mart Stores , Inc. Full time

    {"title": "Cashier & Front End Services Associate", "description": "About the RoleWe are seeking a highly motivated and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a Cashier & Front End Services Associate, you will play a critical role in providing exceptional customer service and ensuring a positive shopping...

  • Member Service Specialist

    4 months ago

    Paw Paw, United States NuMark Credit Union Full time

    Job DescriptionJob DescriptionAre you passionate about making a difference in your community, helping individuals reach their financial goals? Are you sales-driven with a desire to provide top-notch customer service while earning limitless monetary incentives for your hard work?As a Member Service Specialist, you will represent the heart of NuMark Credit...

  • Retail Store Manager

    1 week ago

    Paw Paw, United States Nexus Dynamics Full time

    About Nexus DynamicsNexus Dynamics is a dynamic and innovative retail company that values its employees and customers alike. We are committed to providing an exceptional shopping experience and strive to be the best in the industry.Your Role as a Store ManagerAs a Store Manager at Nexus Dynamics, you will be responsible for leading a team of approximately...

  • Fire Safety and Pre-Engineered Systems Expert

    2 weeks ago

    Paw Paw, Michigan, United States Summit Companies Full time

    Job SummaryWe are seeking a highly skilled Fire Extinguisher and Pre-Engineered Systems Technician to join our team at Summit Companies. As a key member of our team, you will be responsible for performing inspections and service on a variety of fire protection equipment, including portable fire extinguishers, kitchen fire suppression systems, and emergency...

  • Fire Extinguisher and Pre-Engineered Systems Specialist

    2 weeks ago

    Paw Paw, Michigan, United States Summit Companies Full time

    Job SummaryWe are seeking a highly skilled Fire Extinguisher and Pre-Engineered Systems Technician to join our team at Summit Companies. As a key member of our team, you will be responsible for performing inspections and service on a variety of fire protection equipment, including portable fire extinguishers, kitchen fire suppression systems, and emergency...

  • Fire Protection and Pre-Engineered Systems Technician

    2 weeks ago

    Paw Paw, Michigan, United States Summit Companies Full time

    Job SummaryWe are seeking a highly skilled Fire Extinguisher and Pre-Engineered Systems Technician to join our team at Summit Companies. As a key member of our team, you will be responsible for performing inspections and service on a variety of fire protection equipment, including portable fire extinguishers, kitchen fire suppression systems, and emergency...

  • Fire Extinguisher and Pre-Engineered Systems Technician

    1 month ago

    Paw Paw, United States Summit Companies Full time

    Job DescriptionJob DescriptionAre you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be...

  • Retail Operations Leader

    3 weeks ago

    Paw Paw, Michigan, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center represents a vibrant world of creativity and music, fostering an environment where staff can discover their unique sound. Our mission is to cultivate and support lifelong musicians, making a positive impact by allowing both musicians and non-musicians to experience the joy of music creation. We are committed to...

  • Fire Alarm Technician

    3 weeks ago

    Paw Paw, United States Summit Companies Full time

    Job DescriptionJob DescriptionAre you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be...

  • Fire Alarm Systems Technician

    3 weeks ago

    Paw Paw, Michigan, United States Summit Companies Full time

    Job SummaryWe are seeking a highly skilled Fire Alarm Systems Technician to join our team at Summit Companies. As a Fire Alarm Systems Technician, you will be responsible for installing, inspecting, and maintaining various types of fire detection and alarm systems.Key ResponsibilitiesInstall and test fire alarm systems in commercial and residential...

  • Licensed Insurance Producer

    2 months ago

    Paw Paw, United States Steve Shannon Agency - Farm Bureau Insurance Full time

    Job DescriptionJob DescriptionFull job descriptionOverview: Join our dynamic team as a Personal Lines Insurance Producer and play a crucial role in helping individuals and families protect what matters most to them. We are seeking a motivated and experienced professional who thrives in a fast-paced environment and has a passion for delivering exceptional...

  • Starbucks Barista

    6 days ago

    Paw Paw, United States Family Fare Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

  • Starbucks Barista

    4 days ago

    Paw Paw, United States SpartanNash Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

Lead, Customer Service

4 months ago

Paw Paw, United States SpartanNash Company Full time

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."

Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now

Location:

847 S. Kalamazoo Ave. - Paw Paw, Michigan 49079

Job Description:

Position Summary:

This role is responsible to provide and maintain a high standard of customer service in the store's front-end operations; to supervise and direct all front-end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store. Complete all other duties as assigned in a timely manner.

Here's what you'll do:

  • Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.
  • Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to perishable items.
  • KnowledgeableKnowledge of product locations in the store.
  • Knowledge of advertised the Ad items, special prices, coupon deals or other features that apply to the store's sales program.
  • Train others to perform all department activities and functions.
  • Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
  • Handle spoiled/damaged products per established guidelines.
  • Maintain a clean, attractive and well stocked department.
  • Follow all PPE and Safety Guidelines
  • Follow all Food Safety and Cleaning Expectations
  • Follow Guest Experience Guidelines
  • May be assigned tasks in other departments based on customer experience need
  • May be assigned tasks in other departments based on customer experience need
  • Additional responsibilities may be assigned as needed

Here's what you'll need:

  • High school graduate or equivalent (GED)
  • Proficient Computer (email, spreadsheets, etc)
  • Ability to read, write, comprehend, and interpret documents
  • Accounting/Bookkeeping skills
  • Interpret/Analyze Financials
  • Develop/ Manage Budgets
  • Delegate/Direct/Implement
  • Suggestive Selling/Knowledge of Products
  • Detail Oriented

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

RETAIL2

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.