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Shift Manager

4 months ago

Linden, New Jersey, United States Freddy's Frozen Custard & Steakburgers Full time

Shift Manager - Freddy's Frozen Custard & Steakburgers

Responsibilities:

  • Manage the overall efficiency and technical operations of the restaurant
  • Maintain proper execution of product and ensure the training and refinement of Team Members
  • Manage the opening and closing of the restaurant
  • Build relationships with guests, handle guest issues, and be a model of Genuine Hospitality
  • Teach and practice the Freddy's standards of Genuine Hospitality, Quality, and Cleanliness
  • Lead by example, be vocal and prepared
  • Maintain cleanliness and maintenance of the facility and equipment

Requirements:

  • Must have prior restaurant management experience as a supervisor or similar hourly manager position responsible for closing and opening, preferably in a high-volume, fast-casual or quick-service restaurant or full service restaurant.
  • Must have reliable transportation to and from the restaurant for both morning and closing shifts late in the evening.
  • Always willing to learn and is receptive to coaching.
  • Must be able to work up to a 10-hour shift while standing or walking to perform essential functions
  • Will be required to lift up to 50 pounds
  • Must be able to communicate effectively with guests and team members to ensure the safety of all parties
  • Will require full range of physical motion such as: bending, reaching, climbing a ladder, etc.

Rewards:

  • Competitive pay
  • Comprehensive health benefits to include: medical, dental and vision
  • Life and disability insurance
  • Paid time off
  • Free meals
  • Amazing culture centered on the team and family friendly hours
  • Paid training
  • Opportunities to advance and grow
Required qualifications:
  • 3+ years of experience in the food & restaurant industry
  • Legally authorized to work in the United States
  • 18 years or older
  • Restaurant back of house skills: safe food handling
  • Management skills: supervising employees
  • Management skills: resolving customer complaints
  • Comfortable handling customer complaints
  • Able to stand for duration of shift
  • Able to comfortably lift 40 lbs
  • Available to work: early morning
  • Available to work: late at night
  • Available to work: weekends
  • Available to work: weekdays
  • Reliable transportation to and from work
Preferred qualifications:
  • Food Service license/certification: ServSafe Manager Certification
  • Restaurant back of house skills: general food prep
  • Restaurant front of house skills: point of sale (POS) operation
  • Restaurant front of house skills: drive thru