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Onboarding & Enablement Manager

4 months ago

San Antonio, Texas, United States teamworkonline Full time

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.



To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operatesthe San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the AT&T Center, Toyota Fieldand STAR Complex.



We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.



At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.

We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values - Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.

The Onboarding & Enablement Manager role will drive the strategy and execution of our new hire orientation, compliance training and staff enablement programming for Spurs Sports & Entertainment. This person will collaborate with colleagues across People Operations, Transformative Leadership, and other departments to produce remarkable learning experiences rooted in our values, strategic priorities and commitment to inclusion and belonging.

What You'll Do:

  • Own and lead strategy for new hire orientation for FT and PT employees at SS&E across all teams, franchises and locations.
  • Manage compliance training delivery (both live and online), development, auditing, and annual completion drive.
  • Measure, report and analyze program survey feedback and other people metrics to ensure quality control and to continuously improve programs effectiveness.
  • Proactively set roadmap and set priorities each year across onboarding and enablement needs for all teams.
  • Oversee enablement and work with colleagues or subject matter experts in designing custom training and materials for a variety of people leader programs and topics (i.e., performance reviews, compensation, change management, etc.)
  • Manage full-time Onboarding Associate in oversight of program operations, paperwork collection and tracking of programming completion metrics.
  • Serve as trusted advisor and consultant to People & Culture peer teams and other shared service teams in developing learning materials and trainings for core processes that impact all people.
  • Partner with various teams cross functionally including but limited to Transformative Leadership, People Business Partnership, Benefits, Payroll, Employee Experience, Strategy, Fan Operations, Basketball Operations and Soccer Operations in producing orientations and enablement trainings.

Who You Are:

  • 3-5 years of experience in Human Resources, leadership development, On-boarding, and/or other related fields.
  • Strong knowledge of learning development and best practices.
  • Passionate and dynamic with the ability to produce results.
  • Strong public speaking and facilitation skills
  • Enjoys research and analyzing data.
  • Proficient in Microsoft Office, Excel, Word, Power Point, and other computer skills
  • Comfortable working in a fast-paced environment.
  • Ability to prioritize multiple tasks.
  • The ability to work independently and coordinate multiple tasks

In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external community members and demonstrate ongoing development.

If you don't have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.


In every position, each employee is expected to: demonstratealignment with SS&E's core values and mission, collaborate with internal/external community members and demonstrateongoing development.



If you don'thave experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply



SS&E is an Equal Opportunity Employer



Nothing contained in this job description is intended to be a contract of employment, nor does any information containedhereinrepresent a guarantee of employment for a specific duration. Your employment with SS&E is "at will",which means that either you or SS&E may terminatethe relationship at any time. Essential functions listed above must be performed with or without accommodations.