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Sales Support Specialist
4 months ago
We are seeking a motivated Sales Support Specialist to support the continued growth of our business. As an integral part of our sales organization, this role serves as a bridge between our products and potential customers. This individual will harness a blend of product knowledge, industry insight, and sales acumen to ensure our value proposition is clearly communicated and understood. The Sales Success Specialist will be responsible for facilitating the full sales process from generating new sales opportunities via telephone, email, or other electronic communication, to quoting, and completing the sales cycle by winning opportunities.
Key Responsibilities:· Account Management
o Prospect and generate new business through activities such as cold calling, email campaigns, and call-down campaigns.
o Qualify leads and opportunities to ensure they meet the company's criteria.
o Facilitate the sales process through funnel driving and closing activities.
o Maintain accurate and up-to-date records of all sales activities in CRM software.
o Collaborate with the sales and marketing teams to develop sales strategies and refine lead qualification process.
o Provide product information, quotations, and follow-up on sales inquiries.
o Understand the features, advantages, and benefits of our products to effectively communicate value propositions to potential clients.
o Coordinate closely with the outside sales team to ensure seamless customer experiences and to share insights from customer interactions.
o Assist in the creation of sales collateral and tools to support the selling process.
o Stay updated with industry trends, competitor products, and market conditions.
o Engage in up-sell opportunities with existing accounts where appropriate.
· Continuous Improvement & Problem-Solving
o Implement the Fortive Business System (FBS) tools and methodologies to drive operational excellence and continuous improvement in the sales process.
o Engage in regular training and upskilling sessions to stay updated on FBS methodologies.
o Facilitate brainstorming sessions, using FBS principles, to identify bottlenecks and provide innovative solutions.
Qualifications:· 3- 5 years of inside sales or customer-facing experience, preferably in the manufacturing industry.
· AS Business or related field
· Exceptional interpersonal and communication skills.
· Strong analytical, problem-solving, and organizational skills.
· Proficient in CRM software and Microsoft Office Suite.
Fortive Corporation Overview
Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
Ready to move your career forward? Find out more at
The position is with Specialty Product Technologies (SPT). Specialty Product Technologies (SPT) has grown to be a global leader as a core technology company comprised of several strong product lines. SPT designs, manufactures, and markets innovative products, services, and technologies to deliver manufacturing/operational efficiencies, cost-effective solutions, and high-quality products demanded by today's industrial automation marketplace.
Every SPT product line has earned a "best in class" reputation and has been built on a solid foundation of achievement over a long period of time with proven reliability in the most rigorous and demanding applications. Each product line is considered essential components in the markets and applications they serve.
Founded in 1901 as the Veeder Manufacturing Company, the company joined the Danaher portfolio in 1986 and has continued to grow. Today, SPT is part of the Fortive Corporation. The SPT product lines encompass the solid brands of Eagle Signal, Joslyn Clark, Namco Controls, Superior Electric, Thomson Nyliner, and Veeder-Root. SPT product lines can be found in a wide variety of applications and industries.
We Are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.
