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Service Coordinator

4 months ago


Maywood, Illinois, United States Trinity Health Full time
Employment Type:Full timeShift:Rotating ShiftDescription:Facilitates smooth operations of a patient service area by providing clerical support for healthcare team members, patients, and families on an inpatient unit.

Facilitates communication with and between staff members, patients, and family members to ensure that information related to patient conditions and concerns is relayed in a timely manner. Access and operates paging system, phones, call lights, and internal Information Technology Help Desk to locate and communicate with staff and maintain smooth operation of unit.

Inventories supplies and orders basic floor stock, computer supplies and drugs to ensure uninterrupted operation of unit. Assists in maintaining computer equipment by contacting help desk or other technical resources when needed.

Enters data into computer, prepares new patient charts for admissions, and ensures appropriate forms and paperwork are in order to maintain accurate medical records. Audits charts to identify missing or incomplete records. Processes and requisitions patient care service orders based on physician orders and instruction from professional staff. Processes completed records following patient discharge.

Utilizes time and resources effectively to promote quality and cost outcomes.

Demonstrates accountability for professional growth and job performance by seeking opportunities to enhance job skills and knowledge.

III. Position Requirements:

Minimum Education:

Required: High School Diploma

Preferred: High School Diploma plus training acquired through work experience or education

Specify Degree(s): N/A

Residency: N/A

Minimum Experience:

Required: Less than one year of previous job-related experience

Preferred: 1-2 years of previous job-related experience

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.