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Fiber Installation Technician

4 months ago

Reading, Pennsylvania, United States Kanaan Communications, LLC Full time

Overview and Essential Functions

Prince Telecom is seeking multiple Fiber Installation Technicians in the Reading, PA area to help us connect America

Responsibilities

  • Install, troubleshoot and repair fiber optic systems.
  • Set up and configure residential networking equipment such as ONT's, routers and switches.
  • Analyze and record test results by performing tests on company issued and customer devices.
  • Interface with customers to identify and remedy sources of customer-perceived issues.
  • Complete paperwork accurately, and report/record all work order status updates.
  • Customer service duties such as :
  • Greet and interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns;
  • Review all requested services with the customer, in order to ensure understanding and agreement.
  • Educate the customer regarding product and service usage.

Qualifications

Who we are looking for...

  • Minimum 18 years old
  • Valid driver's license Required
  • Authorized to work in the United States for this company without sponsorship
  • High school diploma or GED equivalent
  • Comfortable working in tight spaces (crawl space, attic, etc)
  • Comfortable working through inclement weather
  • Experience with small hand tools, power tools, and test equipment.
  • Comfortable with the demands of working in a fast-paced, time-sensitive environment
  • Effective communication skills
  • Able to travel and work extended hours; overtime and weekends as needed
  • Able to lift, climb, and carry ladders with weight of up to 80lbs IND1

Benefits and Company Summary

What you'll get...

  • Company vehicle
  • Weekly paychecks
  • Growth opportunities
  • Health Insurance: Medical, Dental, Vision and Prescription Plans
  • Flexible Spending Accounts
  • Short- and Long-Term Disability
  • Supplemental Life and AD&D
  • 401(k) Retirement Savings w/ Company Match
  • Stock Purchase Plan
  • Company Discounts
  • Legal Insurance
  • Paid Time Off and Holidays
  • Tuition Reimbursement for select programs

EEO

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. )

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.