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Manager, Field Sales Training and Education– Health Systems Sales
4 months ago
North America Region Sales Excellence and Enablement – Philips Health Systems Sales
The Manager, Sales Training and Education is a key member of the Diagnostic Imaging, North America Region Commercial Operations Team.
The role will collaborate to build, execute, and manage Field Sales Teams professional upskilling, development, and enablement program strategies. These include but are not limited to North America Region Imaging Account Managers, Imaging Modality Specialist (MR, CT, DXR) sales team orientations, new hire training initiatives, ongoing professional upskilling, C-Suite Selling Skill development, ongoing enablement objectives and in-role talent progression.
The Manager, Field Sales Training and Education reports directly to the Commercial Operations Leader, Diagnostic Imaging, North America Region.
Your role:
- Partner with Diagnostic Imaging Leadership to identify, nominate and induct top talent into an upskilling development program. Manage, coach and mentor the top talent before, during and after while executing logistics, tracking outcomes and reporting objectives to Senior Leadership (virtually and in-person)
- Facilitate and manage business and portfolio training to all Diagnostic Imaging Selling Teams (virtually and in-person)
- Develop content, assessments, certifications, simulations, tracking and ROI metrics for all Diagnostic Imaging Selling Teams (virtually and in-person)
- Manage an ongoing, C-Suite Selling Skill and/or an upskilling development path for all Diagnostic Imaging Selling Teams
- Consultant and trusted advisor to Senior Leadership on upskilling, development elevation and day to day problem solving
- Gather and relay feedback to identify skill gaps and continuously iterate on the development enablement strategy
- Note that additional responsibilities may surface from Philips Senior Leaders and/or Philips Business Leaders based upon what direction and goals the organization is pursuing.
You're the right fit if:
- Strong ability to influence, motivate and move tenured professionals toward an individual or common goal (virtually and in-person)
- Collaborate, partner and influence multi-levels of Senior Leadership, Marketing and Sales across local and global departments and businesses – with and without authority
- Network, negotiate and create bilateral success at all organization levels and functional departments (virtually and in-person)
- Hunger to help others and elevate what is possible for them and the organization
- Ability to operate autonomously, uncover opportunities and develop ways that drive results
- Partner to build, execute and drive a strategic, forward thinking, results orientated upskilling and professional development plan
- Certifications and/or advanced education in coaching, selling, facilitation, and/or learning methodologies (i.e., InsideOut Coaching, Situational Leadership, Strengths Finders, Challenger, Spin Selling, Fierce Conversations, etc.)
- College degree (BA or BS); Advanced or Master's degree preferred
- Experience in a sales role; sales management preferred
- Experience in selling Medical Technology, Devices, Capital Equipment, and/or Informatics
- Deep knowledge of the business of healthcare, enterprise economics, financial dialogues, the buyer's journey and speaking the language of the C-Suite
- Enterprise mindset with knowledge of Medical Technology customer current market challenges and the healthcare landscape
- Knowledge of how to navigate, move through, land, and expand highly complex, large scale, long-term, multi-solution contracts within IDNs, VAs, DoDs and with GPOs
- Strong executive presence, communication, facilitation, and persuasion skills (virtually and in-person)
- Experience in leading, coaching, and mentoring others as well as completing coach plans and delivering feedback (verbal, written, in real time, over time, virtually or in-person)
- Flexible and adaptable to an ever-changing, complex environment with experience in problem solving as well as change management processes
- Measurable experience with having a positive impact on business outcomes via strategic learning and development initiatives
- Experience in and knowledge of people development, upskilling and organizational behavior baselines, best practices and trends across industries
- Data driven, technologically-savvy and experience with adult learning as well as sales methodologies, micro-learning, assessments and certifications (virtually and in-person)
- Travel up to 40% (i.e., in-field observations, customer meetings, regional and national meetings, live training programs, etc.)
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
