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Parts Manager

4 months ago

Houston, United States KEA Advisors on Behalf of Chastang Ford Full time

Job Description

Chastang Ford, Houston, TX Parts Manager


KEA Advisors is conducting a search for Chastang Ford who is seeking a successful parts manager for its Houston, TX location. The role is focused on earning and keeping customer trust and achieving best-in-class parts department financial and operational performance. Accountability, commitment, integrity, and passion for excellence in parts operations is a must.


Compensation ranges from approximately $84,000 annually contingent on experience + $6,000 annual car allowance as well 4% of Selling Gross Profit of the Parts Department per Ford Financial Statement.


Benefits:

  • 401k plan with company matching  
  • Paid Holidays
  • Paid Vacations and Birthday
  • Medical, Dental, Long Term Disability, Critical Illness, Accident, Vision and Aflac plans 
  • Company paid Short Term Disability and Life Insurance
  • Monthly dealer contributions to qualified Health Savings Accounts  
  • Employee discounts on vehicles, parts, and service work 


Role Overview:

As the Parts Manager, you will report directly to the Fixed Operations Director/General Manager, leading the charge in optimizing departmental performance. Your focus will encompass everything from maximizing sales volume and gross profit to nurturing a culture of exceptional customer service and employee satisfaction.


Key Responsibilities:

  • Supervise all aspects of the Parts Department, ensuring efficient operations and exceptional customer service.
  • Drive sales and profitability through strategic inventory management and sales initiatives.
  • Foster a positive and nurturing environment for all parts associates, leading by example.
  • Maintain high ethical standards and uphold customer privacy and satisfaction protocols.
  • Collaborate with other department managers to resolve issues and optimize overall dealership performance.


Primary Duties:

  • Daily Monitoring of sales performance by all parts counter associates in relation to forecast by utilizing daily tracking tools.
  • Daily monitoring and tracking of ASR parts availability and lost sales.
  • Monitor parts obsolescence daily.
  • Monitor and supervise factory stock order process and parts obsolescence return process.
  • Work with other fixed operations department managers on daily problem resolution.
  • Daily Monitoring of CSI index for current month and taking corrective action for negative results.
  • Report daily to fixed operations director in all aspects of parts department operations; identify problem areas, performance against goals, CSI progress etc.
  • Discuss daily with fixed operations director any parts / service interface issues that may be negatively impacting goal attainment or compromising effective inventory management.
  • Work daily with individual parts counter associates on sales performance, up-sell opportunities, CSI issues etc.
  • Monitor out of line expense conditions and work with fixed ops manager and controller for resolution.
  • Monitor out-of-line asset management conditions related to the parts department. i.e.: open
  • parts tickets, parts days supply, parts obsolescence, special order parts, parts WS receivables,
  • parts returned checks etc. and provide problem resolution through disciplined action plans.
  • Consistent attendance to the dealership weekly asset meeting to stay informed of above conditions.
  • Work with all parts department associates to ensure that daily instruction and formal training is
  • adequate to prepare all associates for successful completion of individual job objectives.
  • Counsel service department associates in areas of deficiency within their area of performance.

 

Responsible for the Following Schedules:

  • Open parts ticket report/WIP report
  • Daily DOC/MIS
  • WS receivable schedule
  • Other parts receivables
  • Parts returned checks, receivables schedule
  • Various associate productivity and inventory management tracking reports provided by DMS

 

Competencies:

  • Energetic and forward-thinking with high ethical standards.
  • Analytical thinker with strong technical and operational focus.
  • Well-organized team player with excellent communication skills.
  • Trustworthy mentor with a decisive "big picture" perspective.
  • Proficient in DMS systems.


If you are up for the challenge of taking a leader in commercial truck dealership parts operations to the next level, please apply.


Timeline:

  • Applications will close July 1st
  • You will be notified by July 8th if you have been selected for an interview.
  • Anticipated start date is August 1, 2024


Summary:

Job Type: Full-Time

Salary: Approx. $84,000 annually + Commission + Car Allowance

Benefits:

  • 401k plan with company matching  
  • Paid Holidays
  • Paid Vacations and Birthday
  • Medical, Dental, Long Term Disability, Critical Illness, Accident, Vision and Aflac plans 
  • Company paid Short Term Disability and Life Insurance
  • Monthly dealer contributions to qualified Health Savings Accounts  
  • Employee discounts on vehicles, parts, and service work 

Day Range: Monday – Friday

Ability to commute/relocate: Houston, TX Required