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Data Coordinator

3 months ago

Newark, United States BEPC Inc. - Business Excellence Professional Consulting Full time

BEPC is looking for a Data Coordinator in Newark, NJ to join our fast-growing team of consultants

W2 Contract: 9 months with opportunities for extensions based on business needs and performance.

**Hybrid schedule in Newark, NJ. **

Pay Range: $25.00-30.00/hr. plus we offer Medical, Dental, Vision and Life Insurance benefits

Summary:

Seeking a Data Coordinator, Catalog Operations to support our Catalog Operations team. In this role, you will be responsible for assisting the team with large-scale data operations: updates, reporting, analysis, and more. You will help ensure that the metadata of our product catalog is up-to-date, correct, and accurate. You will articulate and oversee operational best practices for metadata management, align work and requirements with internal and international stakeholders, and drive, contribute to, and execute projects, workflows, and processes in the metadata domain. Additionally, you will work closely with various teams across the organization to ensure seamless metadata operations, serving as a subject matter expert and point of contact for all metadata-related matters. This role also requires hands-on involvement in the day-to-day processing and maintenance of product metadata and strong analytical skills, attention to detail, and the ability to effectively coordinate across multiple teams and departments.


Responsibilities:


Data Reporting:


  • Build and maintain operational and analytical reports using both existing and ad-hoc reporting tools to support the team.
  • Develop insightful data visualizations and dashboards to provide valuable insights to stakeholders.


Data Analysis:


  • Perform quality checks and correctness/completeness analysis on data output for scheduled reviews and one-off requests.
  • Identify data discrepancies and work with cross-functional teams to resolve issues.


Catalog Management:


  • Process and verify both daily and large-scale metadata update and correction requests received from providers, customers, and internal stakeholders.
  • Ensure all requests are answered appropriately and in a timely manner.
  • Maintain accuracy and completeness of the product catalog.


Responsible for Interdepartmental Content Liaison:


  • Harmonize product-related business needs from various internal and external teams.
  • Keep stakeholders informed of key issues and proactively troubleshoot conflicts.
  • Facilitate cross-functional collaboration to align on catalog-related priorities and initiatives.


Handle Catalog Updates and Issue Management:


  • Assess validity of and initiate product update requests received from providers and customers.
  • Ensure that requests are answered appropriately and in a timely fashion.
  • Maintain open communication with stakeholders throughout the update process.


About You:


You have the ability to adapt to the company's business, communicate effectively with both the local Newark and global teams, as well as stakeholders. You are a strong contributor to the local and global content operations team efforts, helping to deliver the best possible localized listener experience. You are familiar with data best practices, acclimating to large data sources across various tools, and coalescing them in a unified analysis. You can acclimate to new use cases and adapt them to higher company principles in ad hoc scenarios. You are not afraid to learn new tools and approaches when presented with new tools and technology. You will feel comfortable in this role if you enjoy working with numerous stakeholders in a fast-paced environment, take pride in utilizing data to deliver accurate results, and want to push boundaries to optimize throughput with low defects. As a leader, you have a deep understanding of the constant change required to sustain a highly impactful, continuously improving environment. Above all, you have a passion for technology and media, specifically spoken word audio, which drives your commitment to excellence in this role.


Basic Qualifications:


  • 3+ years’ experience in a position of responsibility in editorial/publishing, preferably web-based publishing environment, ideally with proven experience in CMS databases, content maintenance, content risk management, data analysis, and reporting.
  • BA/BS or equivalent degree.
  • Advanced proficiency in Excel and other Office software.
  • Familiarity with querying databases and assembling reports.
  • Strong background in project management and the ability to manage multiple projects or tasks at different stages in parallel and deal with ambiguous situations.
  • Previous experience with ticketing systems and process documentation (e.g. in a wiki).
  • Experience with systems such as JIRA, Airtable, CMS, Tableau.


Preferred Qualifications:


  • Experience querying using the SQL language.
  • Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment.
  • A self-starter with impeccable organizational and analytical skills.
  • Familiarity with audio and image formats and standards.
  • Demonstrated experience as a team lead or supervisor.
  • A confident and upbeat communicator via written and verbal business communication skills.
  • Previous professional experience in the Media Industry, covering areas such as supply chain or metadata management.
  • An avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content.
  • Experience with Content Risk Management.
  • Familiarity with standard XML metadata exchange formats like ONIX or RSS.


USOPS