ERP Support Analyst
2 weeks ago
The ERP Support Analyst will be responsible for managing ticket requests from end users for ERP inquiries. They will also be responsible for dispensing end user training on utilization of the system and process improvement. They will analyze end user support patterns and relay this information to the ERP Team.
Responsibilities:
- Perform administration of ERP System (Epicor) on a day-to-day basis.
- Provide work instructions for troubleshooting and ticket resolution and document ERP processes.
- Implement new features, make recommendations, and work with management and end users to implement the new features.
- Develop reports and dashboards to improve data analysis and intelligence.
- Streamline internal processes and flow.
- Provide end user support and troubleshooting issues related to ERP.
- Plan, manage, and execute software installations and upgrades.
- Conduct general user training of new features, functions, and 3rd party add-ons.
ERP, Epicor, Microsoft Office software, Excel, Word, Outlook, problem solving, organization, analytical skills, creating and maintaining user end training documentation
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
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ERP Support Analyst
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Pacific, United States Walker Products Inc. Full timeJob DescriptionJob DescriptionJob Title: ERP Support AnalystDepartment: ITReports To: ERP AdministratorSUMMARY: The ERP Support Analyst will primarily be responsible for managing the ERP inquiries that end users request through a ticketing system. Additionally, the position will act as a system expert providing end user training on utilization of the system...
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ERP Support Analyst
2 weeks ago
Pacific, United States Oscar Full timeThe ERP Support Analyst will be responsible for managing ticket requests from end users for ERP inquiries. They will also be responsible for dispensing end user training on utilization of the system and process improvement. They will analyze end user support patterns and relay this information to the ERP Team. Responsibilities: Perform administration of ERP...
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Pacific, Missouri, United States Walker Products Inc. Full timeJob OverviewPosition Title: ERP Support AnalystDepartment: Information TechnologyReports To: ERP AdministratorPOSITION SUMMARY:The ERP Support Analyst is tasked with overseeing the inquiries related to the ERP system that users submit via a ticketing platform. This role serves as a subject matter expert, delivering training to users on system functionalities...
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Pacific, Missouri, United States Walker Products Inc. Full timeJob OverviewPosition Title: ERP Support AnalystDepartment: Information TechnologyReports To: ERP AdministratorPOSITION SUMMARY:The ERP Support Analyst is tasked with overseeing user inquiries related to the ERP system, which are submitted through a ticketing platform. This role serves as a subject matter expert, offering training to end users on system...
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Pacific, Missouri, United States Oscar Full timeThe ERP Support Specialist will be responsible for managing ticket requests from end users for ERP inquiries. They will also be responsible for dispensing end user training on utilization of the system and process improvement. They will analyze end user support patterns and relay this information to the ERP Team.Key Responsibilities:ERP System...
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