Technical Trainer

1 week ago


San Jose, United States Ascendion Full time

Title: Technical Trainer

Location: San Jose, CA - onsite hybrid

Duration: 6M-1Y Contract - possible to convert

Job Description:

The Technical Trainer will be responsible for developing and delivering comprehensive training programs on Jira, Confluence, and eazyBI. This role requires a deep understanding of these tools, excellent communication skills, and the ability to effectively teach complex concepts to diverse audiences.

Responsibilities:

  • Develop and deliver training programs on Jira, Confluence, and eazyBI to various audiences, from beginners to advanced users.
  • Create engaging and interactive training materials, including presentations, tutorials, and user guides.
  • Conduct hands-on training sessions, workshops, and webinars.
  • Assess the effectiveness of training programs and make necessary improvements.
  • Stay updated with the latest features and updates of Jira, Confluence, and eazyBI.
  • Collaborate with stakeholders to understand their training needs and customize training programs accordingly.
  • Provide post-training support and guidance to ensure knowledge retention and practical application.

Qualifications:

  • Proven experience as a Technical Trainer - ideally 5+ years of experience.
  • In-depth knowledge of Jira, Confluence, and eazyBI, including their features, functionalities, and best practices.
  • Excellent communication and presentation skills.
  • Ability to explain complex concepts in a clear and understandable manner.
  • Experience in developing and delivering interactive training programs.
  • Strong problem-solving skills and the ability to adapt training methods to different learners.
  • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.



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