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IT Service Desk Technician

4 months ago

Columbia, United States IDR, Inc. Full time

IDR is seeking an IT Service Desk Technician to join one of our top clients in the Nashville, TN area. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today


Position Overview/Responsibilities for the IT Service Desk Technician:

  • Deploy pre-packaged software to employee devices
  • Serve as the first point of contact for IT support needs
  • Provide exemplary customer service while troubleshooting and solving IT issues
  • Escalate issues as needed


Required Skills for the IT Service Desk Technician:

  • 1+ years of IT help desk experience
  • Experience supporting Windows applications
  • Excellent customer service skills
  • CompTIA A+ nice to have


What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more
  • Opportunity to get in with an industry leading organization
  • Close-knit and team-oriented culture


Why IDR?

  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row