IT Field Technician

6 days ago

Piney Flats, United States US Tech Solutions Full time

Duration: 3+ Months (Contract to Hire)


Job Description:

Looking for candidates as IT Field Technician who can resolve customer issues in the areas of hardware installation, repair, upgrade, and maintenance, instructs customers in the operation and maintenance of systems/equipment.


Responsibilities:

· Manages the onsite delivery of software services, installation, and configuration for customer environments.

· The job solves various business systems, networking, and applications problems for standard industry servers, specialized or complex clustered environments.

· Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment.

• Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting.

• Assists in instructing customers in the operation and maintenance of systems/equipment.

• Acts as a liaison with customers on administrative and technical matters for assigned projects.

• Assists in the design of basic technical programs for projects or enhancements to existing programs.


Knowledge and Skills:

• Performs analyses and prepares reports on system problem trends and issues.

• Assists in applying engineering principles and practices as they relate to system design, process flow and/or discrete modeling.

• Interacts with the client's engineers, as necessary, to gather information, design changes, requirements, etc. to compile information for the overall solution design.

• Assists in translating the engineering design into software design and development of test plans to verify logic of new or modified technical programs.

• Performs testing of the final product and works with the client's engineers to assure that the product performs as planned.


Education:

· High School Diploma, Associates, Bachelor's Degree or equivalent experience.


Experience:

· 3 to 5 years.



About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.


US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Recruiter Details:

Name: Chandrakant

Email: chandrakant@ustechsolutions.com

Internal Id: 24-12130

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