Return Analyst

2 months ago

Englewood Cliffs, United States LX Pantos America, Inc Full time

Job Title: Return Planner.



CORE ROLES & RESPONSIBILITIES

[Primary R&Rs]

50% Load Planning & RA Management

  • Contacting customers and scheduling pick-ups
  • Creating return load and BOL in TMS
  • Monitoring pick-ups
  • Monitoring aging RA’s
  • Support LG with returns related requests

20% Customer & Carrier Support

  • Provide updates on status of returns
  • Resolve issues pertaining to load and return
  • Provide data and analysis on past returns
  • Support Order Management and LG' request

[Secondary R&Rs]

20% AR Support

  • Provide research pertaining to unresolved and/or any returns
  • Request/Obtain/Provide PODs from carrier
  • Initiate communication with carriers
  • Use LG System to support such as GERP/Sales Portal and TMS

10% General Inquiries

  • Ad-hoc tasks
  • Pulling data
  • Team support


REQUIREMENTS

  • Education: Bachelor Degree
  • Strong proficiency in Excel/Data (VLOOKUP, PIVOT TABLE, FORMULA) to clean, sort, and organize large sets of data and run analysis for key insights
  • Detail oriented w/ diligent mindset, efficient, time management
  • At least 1 year of experience in logistics (Return/reverse logistics) is a plus


Job Type: Regular

Job Location: Englewood Cliffs, NJ 07632

Business Hours: Mon-Fri 08:00 AM to 5:00 PM

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