Surgical Coordinator

2 weeks ago

Middletown, United States Vaco Full time
Position: Surgical Coordinator
Pay Rate: $25/hr
Contract until May 2025 with potential to extend
Onsite -Middletown, CT
Hours: 7:30 am - 4:30 pm OR 8 am - 5 pm - 30 min lunch

Responsibilities/Duties:
  • Receive and process surgery orders ensuring cases are scheduled in a timely manner.
  • Scheduling Inpatient and Outpatient surgical procedures with the patient and hospital/surgery center, entering surgical appointments in PM and Casetabs.
  • Provide patients with pre- and post-operative instructions as directed by Physician; schedule preop and post op appointments in accordance with the surgeon's preferences and type of surgery being performed.
  • Faxing and/or uploading necessary documents to appropriate facility department.
  • Triage phone calls and patient inquiries, respond to patients and outside agencies promptly.
  • Retrieve messages from voicemail, email and EMR System.
  • Submitting surgical cases and coding for prior authorization prior to surgery.
  • Put together patient packets and other surgical packets for physician to take to OR.
  • Coordinate Physician's OR schedule and time off - adjusting clinic schedules as necessary and communicating changes to Admin Team.
  • Understanding surgical procedures, such as the necessary time a surgery takes, medical staff necessary and equipment needed for the surgery.
  • Coordinate any ancillary testing and pre-operative clearances as directed by the physician, mid-level provider and/or in accordance with anesthesia guidelines.
  • Facilitate communication between physicians, hospital/surgical center departments and patients.
  • Uploading Physician's Operative Notes for billing and coding.
  • Manage all surgical documents, gather and input patient information and enter all post-surgery data.
  • Must be able to adapt to continuous changes.
  • Work Independently on assigned tasks with minimal supervision.
  • Promote cooperation through teamwork - provide coverage for teammates as appropriate.
  • Provide outstanding customer service and assistance to patients.
  • Perform other duties as assigned.
Who you are:
 Qualifications:
  • High school Diploma or equivalent.
  • Previous surgical scheduling experience is required.
  • Spine experience or spine surgical scheduling preferred.
  • Some knowledge of Insurance companies' policies and procedures.
  • Medical Terminology, Organization Skills, Time Management Skills, Strong Customer Service Skills
  • Excellent verbal and written communication skills.

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