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Fulfillment Analyst

1 month ago

Cincinnati, United States Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.



Inviting applications for the role of - Fulfilment Analyst.


Role - Fulfilment Analyst

Location – Cincinnati, OH (Onsite)

Job Description

Roles and Responsibilities

  • Engage with supply chain and manufacturing programs to drive critical part delivery and allocation calls.
  • Work collaboratively with cross-functional teams to ensure short term execution as well as longer term planning to ensure capacity to meet business need in future quarters.
  • Manage material processes and systems to provide accurate signals, includes data cleanliness requirements (removal of defects/inaccuracies).
  • Manage incoming parts at the fulfillment horizon to align to program needs.
  • Reviews open orders to manage shortages.
  • Communicates program needs clearly and concisely to drive results at internal and external source locations.
  • Ensure material flows and monitors kitting to align to build plan.
  • Ensure operational alignment with production plan and KPIs.
  • Optimize inventory and process improvements.
  • Develop in-depth knowledge of a technical discipline. Use prior experience and acquired technical expertise to execute policy/strategy.
  • Collaborates with sources and assembly teams to mitigate disruptions while reducing delinquency to achieve 100% OTD.
  • In-depth understanding of key business drivers; uses this understanding to accomplish own work.
  • Ability to propose different solutions outside of set parameters.
  • Uses prior experience and on-the-job training to solve tasks.
  • Has access to technical skills and analytic thinking required to solve problems. Able to utilize multiple sources outside of own team to arrive at decisions.

Required Qualifications

  • Bachelor’s Degree from an accredited college or university (or a high school diploma/GED with a minimum of 3 years materials, planning, fulfillment, procurement or manufacturing operations experience) + minimum of 3 years materials, planning, fulfillment, procurement or manufacturing operations experience
  • Hands on experience to analyze huge dataset
  • Proficient knowledge to work on Excel, PowerPoint and MS Office Applications


Desired Characteristics

  • Strong oral and written communication skills.
  • Demonstrated ability to analyze and resolve problems.
  • Ability to document, plan, market, and execute programs.
  • Established project management skills.
  • Experience working in or directly with manufacturing facilities.
  • Ability to effectively manage competing priorities and resolve challenges simultaneously
  • Lean/Continuous Improvement experience/mindset
  • Ability to hold others accountable and lead via influence
  • Humble: respectful, receptive, agile, eager to learn
  • Transparent: shares critical information, speaks with candor, contributes constructively
  • Focused: quick learner, strategically prioritizes work, committed
  • Leadership ability: strong communicator, decision-maker, collaborative

Problem solver: analytical-minded, challenges existing processes, critical thinker.



"The approximate annual base compensation range for this position is $65,000 to $72000. The actual offer, reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity."


Los Angeles, California based candidates are not eligible for this role. Cincinnati, OH area candidates are eligible for this role only.


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.