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Union & Labor Relations Manager

2 months ago

Pasadena, United States Inter-Con Security Full time

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high-net-worth individuals.


Inter-Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family-owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters.


Job Summary:

The Union and Labor Relations Manager is part of the Legal leadership team which provides operational and strategic direction for the department. This position oversees union and labor employee relations, serves as lead negotiator, and works closely with the Chief Compliance Officer to manage and resolve complaints while managing complex labor relation negotiations with multiple unions. This position’s focus is balancing organizational goals with employee welfare.


Duties/Responsibilities:

  • Union Negotiations & Conflict Resolution: Expertly manage complex labor relations negotiations with multiple unions and resolve conflicts, balancing organizational goals with employee welfare.
  • Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders, including union representatives and executive leadership, to develop comprehensive labor relations strategies.
  • Program Management: Oversee the entire scope of the labor relations program, encompassing personal handling of grievances, disciplinary actions, and dispute resolution.
  • Organizational Consultation: Serve as a key consultant to the executive team on labor relations matters, guiding informed decision-making.
  • Future Planning: Actively participate in planning for the organization’s workforce future, leveraging insights from labor relations to inform HR strategies.
  • Serves as a negotiator on the company’s negotiating team and as a spokesperson with all union employee groups. Develops bargaining strategy in conjunction with bargaining team; maintains accurate notes of negotiating sessions; drafts proposed language to be included in negotiated agreements; prepares contracts for publication reflecting language agreed to by both parties; ensures that labor contracts comply with all applicable state and federal laws.
  • Analyzes negotiation proposals to determine their impact and potential implementation problems; works closely with Human Resources and Finance staff to develop compensation plans and procedures, calculates the cost of changes in salary rates or benefit programs proposed for negotiation, and develops and articulates costing approach as it relates to negotiation strategy.
  • Makes recommendations to the management team regarding the disposition of grievances; works with operations managers to respond to grievances; will be involved in preparation for arbitration hearings
  • Meets with representatives of recognized employee groups to discuss problems or issues not adequately covered by the current negotiated agreements.


Required Skills/Abilities:

  • Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. – MS Word, Excel, SharePoint, Salesforce, Adobe, Outlook, HRIS)
  • A strong understanding of Collective Bargaining Agreements and union relations.
  • Strong interpersonal, critical thinking and time management skills.
  • A great communicator who understands the value of teamwork.
  • Comfortable in an ever-changing, fast-paced, sometimes stressful environment.
  • Adept in complex problem-solving.
  • Customer Service orientation is required.
  • Able to interact in a corporate environment and effectively communicate with all levels of management.
  • Must be flexible and possess the ability to meet deadlines in a high-tempo environment.
  • Excellent time-management, organization and multi-tasking skills required.
  • A dependable team player with business maturity, enthusiasm, and a positive work attitude.
  • Ability to work in a matrixed environment.
  • A positive and upbeat team member


Education and Experience:

  • Bachelor’s degree in Business Administration, HR, or any related field. (highly preferred)
  • Minimum 5 years of experience in collective bargaining and union labor relations activities.
  • Must maintain flexibility regarding job assignments, including other departments, locations, and mandatory overtime.
  • Time and travel flexibility depending on the needs of the company

Duties, responsibilities and activities may change at any time with or without notice.


Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.