Managing Director

5 days ago

Charleston, United States Recruiting With Results Full time

Role Description

Seeking Outstanding Hotel Managing Director for Gorgeous Luxury 150-rm Charleston Hotel ($33M REV) w/ Spa. Experience with with Independent (non-branded) LUXURY PROPERTIES experience strongly preferred. Salary: Up to $230K+20% Bonus (=approx. $276K+Discretionary BONUS) +$15K Relocation+2 months Temporary Housing. Apply to this posting or Email resume to: Carol@rwr360.com. GREAT opportunity


Property Revenue: $33M

Rooms: $20M

F&B: $10M

Spa: $2M

Other miscellaneous: $1M

ADR: $600-675.00

Occupancy Average: 80%

Employee Staff members: 230+

Executive Team: 10 Members, including Hotel Manager, F&B, Engineer, DOSM, Finance Director, etc.


The Managing Director is very involved in the Charleston community. He/she is the face of the community. The director is also involved in the Board of Hospitality & Chamber and navigates the hotel process. Other responsibilities include close working relationships with the Bank, legalities, & Sales efforts. Don't miss out on this GREAT opportunity Email resume to: carol@rwr360.com.


Job Description

PRIMARY FUNCTION: Managing Director


DEPARTMENT: Administration


REPORTS TO: Ownership


WHO WE ARE:

We are a tight-knit group of passionate individuals who are unrelenting when it comes to offering a flawless experience while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel. 


ABOUT US:

Our Hotel is located in the heart of downtown Charleston, bordering historic Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center. Offering 150+ thoughtfully appointed rooms, world-class service and unparalleled views, our hotel pays homage to Charleston’s century architectural splendor. The hotel features several event spaces, the nationally celebrated cocktail program at the bar, a cocktail lounge, and treatments at our Spa. We are committed to delivering a world-class experience to our discerning guests with a thoughtful approach and flawless execution. We are known among our teammates, our guests, and our community as leaders in our field of hospitality who are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations. 


SUMMARY OF JOB RESPONSIBILITES:

This individual is highly dynamic and involved in overseeing all aspects of hotel operations to ensure exceptional guest experience, profitability, and operational efficiency. In essence, the Managing Director at our luxury hotel is tasked with balancing guest satisfaction, employee management, and financial performance while maintaining the standards of luxury expected from such an establishment. Listed below, however not limited to:

·       Serve as an inspirational leader and motivator.

·       Exceptional Communication Skills at all levels of the business.

·       Guest Experience

·       Lead by example, put in the work to achieve goals.

·       Entrepreneurial mindset with a focus on creative problem solving.

·       Financial Management

·       Team Member Development and Retention

·       Marketing and Brand Representation

·       Operations Oversight

·       Regulatory Compliance

·       Innovation and Strategy

·       Crisis Management and Problem Solving


ESSENTIAL FUNCTIONS:

·  Develop and execute business strategies for the hotel to achieve the objectives set by ownership.

·  Prepare and implement action plans to facilitate goal achievement through profitable operations and activities in each business area within the property.

·  Lead with emotional and intellectual maturity, consultative supervision, and ethical work practices.

· Assure the hotels organizational structure aligns with the business strategies to achieve established goals and uphold the highest Hotel standards.

· Delegate responsibilities and supervise the work of executives in each area, providing guidance and motivation to drive their maximum performance and that of their teams through inspirational leadership.

· Direct revenue management initiatives to optimize pricing and inventory, maximizing revenue, RevPAR and Profitability.

·  Represent the needs of operational development projects, renovations, and new projects to assure they are in line with brand vision and operational needs.

· Communicate and maintain trustful relationships with ownership, guests, industry partners, the community, and team members as well as being brand ambassadors.

·  Prepare, Present and analyze financial data, drawing conclusions and hotel team accountable to make performance improvements.

·  Ensure operational excellence standards in each area to maintain the brand positioning as a leader in the industry.

· Actively participate in retaining and attracting new guests, achieving the established occupancy, revenue, and ADR as well as guest satisfaction goals.

·   Continuously maintain and improve all property facilities.

·  Ensure the recruitment and retention of the best talent, both for their professional qualifications and their alignment with the culture and values.

·       Be the highest exponent of the People & Culture team, ensuring all team members work together towards its achievement and that our brand values are present and a reality within the property.

·       Implement sustainability and corporate social responsibility policies within the property and uphold our LEED certification.


SUCCESSFUL APPLICANT REQIREMENTS:

·       Education in hotel management and tourism, from national or international schools or universities. Masters in hospitality management or leadership is desirable.

·       Professional career within the hospitality industry, in luxury or ultra-luxury establishments.

·       Demonstrable experience in strategic development and business planning.

·       Specialization areas: F&B or Rooms, Hotel Manager, General Manager, Operations Director

·       Deep knowledge of the market and competition.

·       Calm unemotional leadership style

·       Fluent in English (other languages, i.e. Spanish, a bonus).

·       Knowledge and experience in the wellness industry.

·       Experience in International Hotel Chains and Luxury Brands.


BENEFITS:

  • Competitive Pay
  • Flexible Paid Time Off
  • 401K with Company Match
  • Education Reimbursement
  • Complimentary Downtown Parking
  • Complimentary Dry Cleaning
  • Subsidized Medical, Dental, & Vision Coverage for Full-Time Teammates


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