NYSUT IT Engineer

Overview

NYSUT’s Information Technology Department seeks to hire an experienced Engineer. The successful candidate will be asked to assist with developing and maintaining critical infrastructure and automation services. ServiceNow Engineering experience is required. This internship shall be for a period of no more than one year, during which time the Intern will be assigned a mentor. ONSITE

Primary Responsibilities (all to be performed under Mentor guidance):

·        Develop and maintain infrastructure and automation services;

·        Assist with developing standards and best practices for quality assurance and sustainability;

·        Develop ServiceNow catalog items, workflows, order guides, and other similar ServiceNow functionality;

·        Develop and maintain infrastructure-related automation for deployment, configuration, decommission, and services;

·        Deliver automation for AWS and Azure cloud environments;

·        Provides operational support for automation, services, and deliverables;

·        Provide testing for automation projects;

·        Support internal staff and external business partners as needed and requested;

·        Make process improvement suggestions and identify gaps in existing processes when able.

Qualifications

·        Bachelor's degree in Computer Science or related equivalent experience

·        2 years experience in a ServiceNow engineering role

·        ServiceNow System Administrator, CMDB and/or Asset Management certification or equivalent experience required

·        Strong understanding of ITIL and IT service management principles 

·        Knowledge of ServiceNow development and best practices

·        Experience with IT asset discovery and inventory tools is a plus

·        Knowledge of Python, .Net, JavaScript or similar languages

·        Experience with cloud technologies -Microsoft Azure, AWS, and VMware

·        Experience automating manual OS administration tasks

·        Strong Collaboration and problem-solving skills

·        Strong verbal and written communication skills

·        Ability to independently learn new technologies quickly

NYSUT- Who are we?

NYSUT is a statewide labor organization affiliated with more than 1,200 local unions, each representing its own members. NYSUT is affiliated with two national unions, the American Federation of Teachers (AFT) and the National Education Association (NEA). NYSUT represents nearly 700,000 people who work in, or are retired from, New York's schools, colleges, and healthcare facilities, including teachers, teacher aides and assistants, college and university faculty and professional staff, school bus drivers, custodians, secretaries, cafeteria workers, nurses, and other healthcare professionals. NYSUT’s policy is to ensure an equal employment opportunity to all persons without regard to race, color, national origin, religion, age, sex, disability, sexual orientation, gender identity or any other characteristic protected by the law.

NYSUT is proud to be an equal opportunity employer. NYSUT is committed to building a diverse and inclusive team. Women, people of color, and LGBTQ+ people are encouraged to apply.

At NYSUT, we believe in creating a work environment free of barriers and bias, where individual outlooks and talents are respected and valued. 

Why Should You Apply? 

Competitive salary and excellent benefits, including comprehensive medical and dental insurance plans.

Generous PTO plan

Work-life balance

Collaborative and supportive work environment with a diverse group of experienced professionals

Opportunity to work in a highly respected organization, make a meaningful difference in the lives of working people, and be a proud part of the labor movement at the local, state, and national levels.

How to Apply:

Interested applicants should submit a cover letter and resume to hr@nysut.org

www.nysut.org