Facilities Operations Coordinator

3 weeks ago


New York, United States New York University Full time

About the Role

Are you a dedicated, energetic, and self-motivated Facilities Operations professional who thrives on challenging the norm? We’re looking for a proactive Facilities Operations Coordinator to join our team. In this essential role, you’ll contribute to creating a safe, clean, and efficient environment across our campus facilities. As a key member of the facilities team, you’ll be responsible for conducting daily inspections, addressing service quality concerns, managing work orders, and coordinating vendor services to support seamless campus operations.


Key Responsibilities


Quality Control

  • Conduct daily campus inspections to maintain a safe, clean, and functional environment. Identify and address maintenance issues, develop solutions for long-term improvements, respond to service requests, and handle facility inquiries as needed.

Work Order Management

  • Receive, manage, and track work order requests, ensuring timely resolution. Escalate issues as needed to maintain smooth operations and meet service expectations.

Vendor Coordination

  • Coordinate services with internal teams and external vendors for maintenance, repairs, and installations. Ensure high-quality service and timely completion of tasks.

HelpDesk Tickets

  • Monitor, prioritize, and update ticket statuses to maintain an efficient workflow and keep stakeholders informed.


What We’re Looking For


A Change-Driven Thinker

  • You actively seek ways to improve processes and aren’t afraid to introduce new ideas.

Independent and Self-Motivated

  • You can handle tasks autonomously, troubleshoot issues, and solve problems with minimal guidance.

Detail-Oriented and Highly Organized

  • Skilled in managing multiple tasks, prioritizing effectively, and ensuring timely project completion.

Effective Communicator

  • Strong communication skills for collaborating with internal teams, vendors, and contractors.


Preferred Qualifications

  • Experience in facilities, property management, building services, or a similar role.
  • Familiarity with facility management software and ticketing systems.
  • Ability to proactively troubleshoot and provide practical solutions.


Reports To: Facilities Operations Manager

Position Type: Temporary, 35 hours per week, (0-12 months)


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