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Network Engineer

4 months ago

Sumter, United States Apex Systems Full time

Title of Position: Network Technician

Location (city & campus): Sumter, SC (Shaw AFB)

Contract Length: 6 month Contract to Hire

Shift: M-F 7A-7P/7P-7A (2 Day Shift and 2 Night Shift)


Job Description:

In this role you will:

  • Provide 24/7 Tier 1 enterprise IT help desk technical support to deployed users.
  • Troubleshoot and implement solutions to resolve incidents and problems on supported systems/network infrastructure, to include enterprise-level routers, switches, servers, firewalls, proxies, and caching arrays.
  • Monitor systems/network performance metrics and trends to identify substandard performance and anomalies.
  • Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution.
  • Operate network intrusion devices and information assurance tools.

You will also be required to:

  • Provide oral and written briefs, presentations, and professional reports to Government senior leaders and decision makers.
  • Provide on-call support after hours, on weekends and holidays.
  • Develop and review detailed or complex technical documents.