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Director, Sales

4 months ago

Chicago, United States Study Hotels Full time

The Study at the University of Chicago is seeking a dynamic, personable, and attentive Director of Sales and Marketing to join our team. This is an exciting opportunity to be part of a growing brand that focuses on the needs of university markets while providing an elevated experience. Every detail is carefully considered to enhance the guest experience, creating a sophisticated yet relaxing environment.


Primary Responsibilities:

  • Provide strategic vision and implement effective strategies for maximum hotel sales generation and optimal revenue growth.
  • Manage all aspects of the Sales and Marketing department for the property.
  • Support and coach team members to drive high-performance levels, job satisfaction, and personal growth. Train and empower the team to exercise sound judgment to make profitable business decisions.
  • Cultivate, enhance, and leverage relationships to elevate awareness of the hotel and gain market share.
  • Conduct sales calls and visits to university departments, key accounts, and major market prospects.
  • Manage the effectiveness of sales strategies and make adjustments using market data, market segment, and revenue management intelligence.
  • Monitor team sales activities and performance to ensure their collective revenue goals meet or exceed the established plan.
  • Accountable for departmental budgets and proven successful in achieving sales goals.
  • Collaborate with stakeholders on revenue expectations and departmental costs to ensure the sales plan is on budget and meets or exceeds profit goals.
  • Provide professional and courteous guest service at all times.
  • Promote a high-quality company image by demonstrating professionalism to both clients and colleagues.


Fundamentals:

  • Education: A Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field is required.
  • Must have previous industry experience as a leader of leaders in a Director of Sales or Assistant Director of Sales capacity.
  • Excellent verbal and written interpersonal communication skills are vital for effective negotiation, persuasion, and selling.
  • Proficient in forecasting sales and interpreting/analyzing results.
  • Demonstrated ability to understand customer needs and requirements and translate these into sales solutions.
  • A dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed.
  • Skilled in computer and software programs associated with Sales and Catering and hotel property management systems.
  • Strong computer skills utilizing Microsoft Outlook, Word, and Excel.
  • Strong organizational skills, including follow-up, time management, and the ability to multitask and manage multiple priorities in a fast-paced environment.
  • Ability to positively communicate and interact with all hotel departments.
  • EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
  • Study Hotels is a drug-free workplace. Pre-employment drug tests and background checks are required.


About Us:

The Study at the University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois.


The 167-room hotel features a full array of suites, including our signature Study accommodations, a 100-seat Restaurant/Gastropub, 4,700 SF of banquet/meeting space, including a 2,500 SF Winter Garden specifically designed for social events, and a state-of-the-art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks with postcards to encourage guests to connect with family and friends - postage-free. Guest rooms and public spaces are filled with natural light and a bright, uplifting palette of textures and natural materials that are reflective of contemporary residential living.


Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.