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Desktop Support Technician

4 months ago


King of Prussia, United States Insight Global Full time

Title: Desktop Support/Field Technician

Openings: 1

Duration: 6 month contract-to-hire

Start Date: 2-3 weeks after offer (approx 6/17-6/24)

Location: King of Prussia 'home base' & travel between Valley Forge, Radnor, Cherry Hill areas

Expense Policy: Mileage $0.655/mile

Hourly Pay: $20-24/hr

Must Haves

  • Must have a vehicle - will be reimbursed for mileage, parking, tolls etc.
  • Windows 10 and o365 Experience
  • SCCM deployment experience
  • HP printer repair and troubleshooting experience
  • 5+ years of Desktop Support experience
  • Troubleshooting Outlook
  • Work with a Ticketing System (Prioritizing Tickets and process)
  • Troubleshoot issues with user accounts and domain accounts
  • Determine whether issue is related to PC, Application or the Network(Citrix)

Plusses

  • Healthcare Industry
  • MCSA
  • A+ Certification
  • Bachelors Degree

Day to Day

An employer is looking for a Desktop Support Field Technician in the Radnor, PA area. The Desktop Support Technician will provide level 1 and level 2 deskside support. They will need to have a working vehicle because they will cover multiple locations. Locations include: Valley Forge, Radnor, Cherry Hill and few sites in between. We are looking for someone that is comfortable deskside with end users. They will be working on hardware preforming Break/Fix, troubleshoot software issues, Imaging PCs and software deployments using SCCM. And will be responsible for repair HP printers (Tear downs, replace fusers, maintenance kits).