Junior Network Administrator

2 weeks ago


Pleasant Prairie, United States ATC Transportation LLC Full time

Purpose of Job

Working as part of the Infrastructure and Operations team, provide excellent design, support and maintenance of a multi-location network and telecommunications infrastructure. This role reports to the Manager of Infrastructure and Operations.


Principal Responsibilities

  • Ensure that network access to all the operating locations are maintained, monitored and operating well.
  • Monitoring and diagnosing equipment. Liaising with third parties for the repair or replacement of faulty equipment as appropriate.
  • Evaluate and recommend enhancements to the network to improve resiliency, operation, or cost to operate. This may include hardware and software for system maintenance or end user applications.
  • Provide Tier 3 user support for company IT and Telephony networks, with Response and Return to Service times as documented in the internal Service Level Agreement.
  • Maintenance of accurate records in the Help Desk Ticketing system
  • Installation and configuration of computer equipment
  • Upgrading hardware and software
  • Investigating and resolving network related problems.
  • Assisting users with hardware and software related issues
  • Assist in the control of access to the network through allocation of user access rights.
  • Assist in the maintenance of communication services including email, intranet, extranet and Internet access and usage.
  • Monitor and manage the network server backups. Ensure that the company’s information assets are protected in the event of a disaster.
  • Assist in the maintenance of accurate licensing of all internally issued software used by all personnel.
  • Work in accordance with the communications network management procedures.


Skills/experience required

Essential

  • Meraki Networking – Routers, Switches, and Firewalls
  • DIA and working with TelCo’s
  • Microsoft Server 2012 - 2019
  • Microsoft Exchange 2016
  • Active directory management
  • SAN configuration and management


Beneficial

  • Ring Central VOIP
  • Cisco Umbrella
  • Sentinel One
  • Kaseya VSA
  • MFA (DUO)
  • Unitrends Backup system (configure, manage)
  • Cloud DR system (configure, manage)
  • Microsoft Windows 2000 – 11 (Install, configure, manage)
  • Microsoft Office 365 (configure, manage)
  • VPN, FTP, SFTP
  • Mobile Phone Management (MaaS)



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