Bilingual Administrative Assistant

4 weeks ago


North Richland Hills, United States Aerotek Full time

Contract - Bilingual Administrative Assistant - (Spanish/ English)

North Richland Hills, TX


Hours: Monday – Friday, 8:00am to 5:00pm (on-site)

Compensation: $20.19 per hour

Contract Length: 6 months+


Job Summary

The Administrative Assistant is responsible for ensuring our contract employees and clients receive the highest level of service and support.


Key Responsibilities

  • Provide world class customer service in every interaction to ensure a quality contractor experience
  • Ensure accurate and timely entry of candidate data, process updates, and all other required documentation within the compliance process
  • Support per diem employees, updating and submitting forms, obtaining missing information, ensuring proper documents are in place
  • Document all candidate/contractor touchpoints and communicate updates in a timely manner
  • Attend office meetings to help communicate updates, submit documentations and follow up on reporting
  • Serve as contact for contractor questions, and facilitate communication amongst different departments to resolve issues with a goal of ensuring customer satisfaction and timely resolution


Competencies

  • Excellent written/oral communication and interpersonal skills
  • Action and detail oriented; able to prioritize while handling multiple tasks
  • Excellent time management and focus on deadlines and goals
  • Effectively build relationships with all internal partners


Qualifications

  • Bilingual in Spanish & English
  • 2 + years’ experience in an administrative or customer service-related position
  • Associates degree or two years of applicable experience in customer service


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