Bilingual Administrative Assistant
4 weeks ago
Contract - Bilingual Administrative Assistant - (Spanish/ English)
North Richland Hills, TX
Hours: Monday – Friday, 8:00am to 5:00pm (on-site)
Compensation: $20.19 per hour
Contract Length: 6 months+
Job Summary
The Administrative Assistant is responsible for ensuring our contract employees and clients receive the highest level of service and support.
Key Responsibilities
- Provide world class customer service in every interaction to ensure a quality contractor experience
- Ensure accurate and timely entry of candidate data, process updates, and all other required documentation within the compliance process
- Support per diem employees, updating and submitting forms, obtaining missing information, ensuring proper documents are in place
- Document all candidate/contractor touchpoints and communicate updates in a timely manner
- Attend office meetings to help communicate updates, submit documentations and follow up on reporting
- Serve as contact for contractor questions, and facilitate communication amongst different departments to resolve issues with a goal of ensuring customer satisfaction and timely resolution
Competencies
- Excellent written/oral communication and interpersonal skills
- Action and detail oriented; able to prioritize while handling multiple tasks
- Excellent time management and focus on deadlines and goals
- Effectively build relationships with all internal partners
Qualifications
- Bilingual in Spanish & English
- 2 + years’ experience in an administrative or customer service-related position
- Associates degree or two years of applicable experience in customer service
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