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Account Executive

4 months ago

Windham, United States Top Talent Full time

Benefits:

  • 401k Benefits, with company match
  • Medical, dental, and vision coverage
  • Unlimited coffee bar and snack lounge
  • Workout facility on premises
  • Weekly food trucks
  • Quarterly team-building events
  • Company swag
  • Multiple monitors in the workspace
  • Business casual dress code


Commission or Bonus Structure: based on team performance but driven by individual results


Responsibilities:

  • Managing customer accounts and orders from A-Z, fulfilling their service requests, and handling the administrative and logistical components needed to get their freight shipped safely and on time.
  • Build strong relationships with prospective shipper partners and close new business ensuring our customer promise of exceptional service.
  • Providing excellent customer service to clients as their primary point of contact, anticipating needs, answering questions, resolving issues, and addressing concerns in a timely and professional manner.
  • Drive sales by understanding, recognizing, and consulting customers on how our services can transform their business.
  • Engage new prospects through various techniques, from our customer relationship management system.
  • Participate in contract and price negotiation with customers.


Qualifications:

  • An associate’s or bachelor’s degree.
  • A minimum of 2+ years of experience in logistics.
  • Excellent written and verbal communication skills (i.e., phone, video, email).
  • Proficient computer skills (MS Office and Teams, GSuite, etc.) and the ability to learn and navigate industry-based software.
  • The ability to cope with pressure, meet deadlines, and adapt to a rapidly changing environment.
  • Proven experience at working well independently and collaboratively with a team.