Logistics Manager

2 months ago

Minooka, United States Accurate Personnel LLC Full time

The Logistics Manager provides functional guidance to employees regarding the planning and support of operations specifically transportation of freight. The Manager provides the guidance to ensure the operation is operated in compliance with all applicable laws, government regulations and the company policies and procedures.

Essential Duties and Responsibilities:

  • Provide project support and communication planning (as needed)
  • Provides transportation guidance to all Logistics Supervisors and Managers in operations managing workflow/task execution and the integration of all functions to their respective site.
  • Implements and ensures compliance to Logistics Standard Operating Procedures (SOP). Ensures all training and adherence to these policies and/or reports any non-conformances or correction
  • Ensures and properly manages all documentation and reports, Ensure all are processed in a timely manner for reporting or billing
  • Ensures dedicated carrier selection for optimal efficiency, proper carrier communication and ensuring timely communication to customers
  • Point of contact for Carriers and proactively follows up regularly to build relationships
  • Regular reviews and meetings with accounting department to discuss cost reporting concerns
  • Monitor incoming emails from customer ensuring timely responses from local teams
  • Documentation of comments, communication and follow-up via email and telephone to ensure the carrier performance meets the customer expectations
  • Monitors and records carrier performance and failures. Will work closely with all operations managers and General Managers to continually improve processes, carrier selection, and services.
  • Negotiate terms and rates for shippers and carriers required to move cargo in the absence of carrier contracts or system
  • Must be able to exercise discretion and good judgment, with an ability to understand the effect of decisions overall in the company
  • Will evaluate and measure employee performance and help develop their skills to meet expectations
  • Troubleshoot issues that may arise during shipment
  • Will provide optimum customer service and lead by example in all aspects of job responsibilities
  • Will create a positive environment for employees and co-workers and help maintain morale
  • Step in when necessary in the absence of key individuals in the department to keep operations running.
  • On call 24/7 for emergencies, staffing concerns, etc.
  • Travel may be up to 50%

Requirements

  • Degree in related field or must have 5+ years of equivalent experience in transportation or logistics, which includes customer processing, route delivery procedures and basic security and operational procedures, transportation, logistics, Brokerage and or 3PL environments
  • Must have 2+ years’ experience in a manager/supervisor or lead position in Traffic or related field
  • Understanding of DOT rules and regulations, vehicle weight capacity and load spec’s, etc.
  • Ability to work graveyard hours, weekends, holidays and OT- flexibility of schedule is a must
  • Demonstrated leadership abilities, with experience in coaching, counseling and conflict resolution.
  • Exceptional organizational and time management skills.
  • Ability to manage stress in self and others within a fast-paced environment, adapting readily to change.

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