Current jobs related to Client Experience Specialist - New York - FOUNDRAE FINE JEWELRY

  • Client Experience Specialist

    2 weeks ago

    New York, New York, United States Tourneau|Bucherer Full time

    Job Title: Client Experience SpecialistJob Summary:The Client Experience Specialist is responsible for delivering an exceptional client experience and meeting or exceeding sales objectives within our luxury brand boutique. This role requires a passion for building long-term relationships with clients, a strong understanding of the brand's unique heritage,...

  • Client Experience Specialist

    2 weeks ago

    New York, New York, United States Veterinary Emergency Group Full time

    Client Experience Specialistat Veterinary Emergency GroupABOUT USVeterinary Emergency Group (VEG) is a dynamic and expanding emergency veterinary service with multiple locations nationwide. Our commitment is to assist both people and their pets during critical times. We are transforming emergency veterinary care with a focus on customer satisfaction and a...

  • Client Experience Specialist

    2 weeks ago

    New York, New York, United States Veterinary Emergency Group Full time

    Client Experience Specialistat Veterinary Emergency GroupABOUT USVeterinary Emergency Group (VEG) is a dynamic and expanding emergency care provider with locations nationwide. Our mission is to assist both people and their pets during critical times. We are transforming emergency veterinary medicine with a focus on customer satisfaction and a commitment to...

  • Client Experience Specialist

    2 weeks ago

    New York, New York, United States Glowbar Full time

    Client Experience Specialistat GlowbarGlowbar is transforming the skincare journey by offering tailored 30-minute, evidence-based treatments that address genuine concerns over time. Our treatments are delivered by highly trained estheticians and supported by advanced standardization technology, ensuring that both our staff and clients are at the heart of our...

  • Client Experience Specialist

    2 weeks ago

    New York, New York, United States Viant Technology Full time

    About the RoleViant Technology is seeking a highly skilled and self-motivated Technical Account Manager to support the growth of our Data Platform and Advanced Reporting solutions. As a client-centric Technical Account Manager, you will play a pivotal role in managing and enhancing our clients' experiences and focus on fostering educational opportunities,...

  • Client Experience Specialist

    7 days ago

    New York, New York, United States Moncler Full time

    Job Overview:As a Client Advisor at Moncler, you will play a key role in delivering exceptional customer experiences that drive sales growth and foster long-lasting relationships. Your primary responsibility will be to advise clients on making informed purchasing decisions that meet their needs, desires, and personal style.Key Responsibilities:Engage with...

  • Client Experience Specialist

    3 weeks ago

    New York, New York, United States My Wellness Solutions Full time

    About the RoleWelcome to My Wellness Solutions, a leading Holistic Health Center, where we strive to provide a welcoming and inclusive environment for our clients. We are seeking a highly motivated and empathetic Client Success Coordinator to join our team.The ideal candidate will be a caring and enthusiastic individual who is passionate about community and...

  • Client Experience Specialist

    2 weeks ago

    New York, New York, United States PEX Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PEX. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Support: Respond to...

  • Travel Nurse ICU Specialist

    1 week ago

    New York, New York, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse ICU Specialist to join their team. As a Travel Nurse ICU Specialist, you will be responsible for providing high-quality patient care in an intensive care unit setting.Job Summary:The Travel Nurse ICU Specialist will be responsible for:Providing direct patient care...

  • Luxury Client Experience Specialist

    2 weeks ago

    New York, New York, United States Elite Associates Full time

    Job Summary:We are seeking a highly skilled and experienced Client Advisor to join our team at Elite Associates. As a Client Advisor, you will be responsible for delivering exceptional client service and sales expertise to our discerning clientele.Key Responsibilities:Client Engagement: Develop and maintain strong relationships with clients, providing...

  • Travel Nurse RN

    1 week ago

    New York, New York, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - ICU Specialist to join their team.About the JobJob Type: Travel NursingSpecialty: Intensive Care Unit (ICU)Discipline: Registered Nurse (RN)The ideal candidate will have experience working in an ICU setting and be able to provide high-quality patient...

  • Client Success Specialist

    3 weeks ago

    New York, New York, United States RedTech Recruitment Full time

    Client Success SpecialistAn exciting opportunity has arisen for a Client Success Specialist to become part of a leading innovative software technology company. This role is perfect for individuals eager to develop their skills in a dynamic environment while receiving comprehensive training and opportunities for career advancement.Location: New York,...

  • Travel Nurse RN Psychiatric Specialist

    2 weeks ago

    New York, New York, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN Psychiatric SpecialistTalent4Health is seeking a skilled Travel Nurse RN Psychiatric Specialist to join our team at HealthEcareers - Client.Job Description & RequirementsSpecialty: PsychiatricDiscipline: RNEmployment Type: TravelThe Travel Nurse RN Psychiatric Specialist will work with patients who have mental health disorders,...

  • Client Success Specialist

    3 weeks ago

    New York, New York, United States RedTech Recruitment Full time

    Client Success SpecialistAn exciting opportunity has arisen for a Client Success Specialist to become part of a pioneering software technology firm. This organization is recognized for its innovative approach and is situated in a vibrant urban setting. The role offers comprehensive training, clear career advancement pathways, and the chance to work alongside...

  • Travel Nurse ICU Specialist

    12 hours ago

    New York, New York, United States HealthEcareers - Client Full time

    We are seeking a skilled Travel Nurse ICU Specialist to join our team at HealthEcareers - Client in Newark, New York.Job DetailsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelAs a Travel Nurse ICU Specialist, you will provide high-quality patient care in a fast-paced ICU environment. You will...

  • Client Support Specialist

    3 weeks ago

    New York, New York, United States Vaco Los Angeles Full time

    Client Support Specialist at Vaco Los Angeles Location: Not Specified Experience: Not Specified Job Overview: We are seeking a dedicated Client Support Specialist to assist in addressing customer inquiries and resolving issues. The ideal candidate will possess a minimum of 2 years of experience in customer support roles. Key Responsibilities: Maintain a...

  • Travel Nurse RN Specialist

    1 week ago

    New York, New York, United States HealthEcareers - Client Full time

    About the JobWe are seeking a skilled Travel Nurse RN Specialist to join our team at HealthEcareers - Client. As a Labor and Delivery Healthcare Professional, you will be responsible for providing high-quality patient care in a fast-paced hospital setting.Job ResponsibilitiesProvide direct patient care to Labor and Delivery patients, including assessment,...

  • Customer Experience Specialist

    3 months ago

    New York, United States Behavioral Health Services North Full time

    Customer Experience Specialist Summary Title:Customer Experience SpecialistID:1205Location:2155 State Route 22B, Morrisonville, NYDepartment:Customer Experience Description 1205 Customer Experience Specialist BHSN has emerged as a leader in behavioral health services by committing to strengthening individuals, families, and community life by bringing...

  • Travel Nurse ICU Specialist

    2 weeks ago

    New York, New York, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse ICU Specialist to join their team. As a Travel Nurse ICU Specialist, you will be responsible for providing high-quality patient care in an intensive care unit setting.Job Summary:We are seeking a dedicated and compassionate Travel Nurse ICU Specialist to work in a...

  • Client Services Specialist

    7 days ago

    New York, New York, United States Safe Horizon Full time

    Job Title: Client Services SpecialistSafe Horizon is seeking a Client Services Specialist to join our team at our DV Shelter Program. As a Client Services Specialist, you will play a critical role in maintaining a safe, secure, and healing environment for our clients.Key Responsibilities:Learn and integrate a trauma-informed, client-centered approach into...

Client Experience Specialist

4 months ago

New York, United States FOUNDRAE FINE JEWELRY Full time

WHO WE ARE:

The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values.

The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.


WHO WE ARE LOOKING FOR: Client Experience Specialist


POSITION SCOPE: The Client Experience Specialist is responsible for supporting the Direct to Consumer sales team and providing elevated customer service through all sales channels in a timely and skilled manner, while maintaining the standards and ethos of the FoundRae brand.


RESPONSIBILITIES:

Sales

  • Ensure client satisfaction and create an elevated digital sales and client experience
  • Assist clients in finding the perfect pieces through digital channels while developing and maintaining relationships with each client
  • Gracefully engage and convert in store visitors to long distance /long term clients by building authentic relationships
  • Share and communicate Foundrae's aesthetic and mission to clients
  • Effectively communicate product knowledge, consistently staying up to speed as new merchandise is received
  • Successfully reach weekly & monthly sales targets
  • Respond to all inquiries and/or issues in and ensure a consistently efficient, professional and accurate manner while offering the highest level of service to all clients at all times

Client Care

  • Respond to email inquiries
  • Phone: answer client phone calls and questions
  • Text: answer client service text messages and questions
  • Conduct Virtual Video Consultations
  • Liaise and communicate with Foundrae internal teams to obtain all necessary information regarding product inquiries or issues

Styling and Digital Assets

  • Create sales tools, personalized for each client such as decks, videos and digital collateral
  • Maintain visual, styling and brand aesthetic across digital sales channels (email, phone, text, virtual consultations)

Customer Outreach

  • Client information acquisition
  • New client outreach
  • Management of client database, outreach appropriately to top clients
  • Support Marketing initiatives with personal outreach and clienteling
  • Utilize CRM software to maintain and grow client relationships


Requirements:

  • Associates or Bachelor’s Degree preferred
  • Minimum 2 years previous luxury retail and/or jewelry sales experience preferred
  • Highly organized and detail oriented
  • Must complete tasks in a timely manner with minimal supervision
  • Fashion forward, intuitive, personable. A self-starter and multi-tasker with a positive attitude.
  • Mac proficient, knowledge of design programs a huge plus

The appointed candidate will be offered an hourly rate between $22.00 - $25.00 plus the opportunity for commission, a comprehensive benefits package including: medical, short and long-term disability, various paid time off programs, employee discount/perks and retirement plan.


Our Company’s values:

  • We value people: we want each other to be the best versions of who we can be.
  • We value our relationships with our employees, suppliers and community.
  • We value diversity and promote inclusivity with our words, actions and images.
  • We value professional development and personal growth.
  • We value community service and philanthropy.
  • We value and foster creativity and self-expression.
  • We value work/life balance.
  • We value accountability for ourselves and the collective and show integrity through all our interactions.
  • We value storytelling and reading.