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Retail Sales Associate

3 months ago

Buffalo, United States City Mattress Full time

Company Overview: City Mattress, a family owned and respected retailer in business for 60 years, is recognized as being the top mattress and bedroom furniture retailer in Western NY and Florida. We value our employees as much as we value our customers, and strive for an unparalleled customer experience. We are looking for friendly, motivated, sales professionals that appreciate exceptional customer service to join our stellar sales team. Be a part of a company where respect, quality and trust are an integral part of our culture.


Job Responsibilities

  • Greet guests in our retail showroom to find the perfect match for their sleep comfort
  • Create an exquisite customer experience by matching customers with quality merchandise
  • Learn all of the merchandise to present the best suited products for customers
  • Assist guests with purchasing, financing, and delivery follow up
  • Provide an excellent customer experience
  • Support our culture of honesty and integrity
  • Maintain professionalism at all times
  • Work diligently toward exceeding personal sales goals
  • Utilize hardware/software for sales transactions, training, reporting, and other required activities
  • Ensure alertness and attentiveness throughout the entirety of your shift to maintain optimal performance


Requirements:

  • Natural ability to relate, connect, and build rapport with customers.
  • College degree preferred but not required
  • 2+ years of experience in high end sales, preferably in retail
  • Professional demeanor and presentation
  • Excellent communication skills
  • Proficiency with assistive technology (tablets, POS system, CRM)
  • A flexible schedule is ideal as our retail hours include evenings, weekends, and holidays (details to be provided).
  • Associates may also be required to work in any store located within their designated region, within reason.


Compensation:

  • Hourly plus commission
  • Year-end bonus plan
  • Annual sales bonus plan


Benefits:

  • Trusted family owned company in business for 60 years
  • Competitive compensation package
  • Uncapped earning potential
  • World class comprehensive training program
  • Medical, Vision, Dental insurance
  • Basic and supplemental Life insurance
  • 401K
  • Flexible Spending Account
  • Health Savings Account
  • Paid vacation and PTO
  • Parental leave
  • Wellness incentive program
  • Employee discount program on merchandise
  • Referral bonus program


CM Management Inc. is an EEO employer.