Director of Field Operations
1 month ago
The Director, Field Operations is responsible for promoting initiatives that drive value-based care success. The Director, Field Operations will partner directly with market operations staff to achieve value-based care goals.
Benefits:
- Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
- $5,250 Tuition Reimbursement per year.
- 40 hours paid volunteer time off.
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
- 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
- 401(k) Match
- Profit-sharing program
Under the supervision of the SVP, Transformation, the Director of Field Operations will:
- Partner with clinic operations staff to enable success across Value-Based care programs
- Implement programs that enhance patient outcomes and reduce costs
- Partner with VBC and FFS operational teams to address physician/clinic requests and challenges
- Foster a culture of adaptability, innovation, and continuous improvement
- Guide and support teams as they adopt new tools and processes
- Follow through execution, and monitoring of projects and programs
- Ensure adherence to timelines, budgets, and quality standards
- Implement project management best practices to maximize efficiency and effectiveness
- Offer assistance to physicians and staff on how to deploy value-based care tools and engage with the care management team
- Implement programs to build the capabilities of teams involved in transformation initiatives
- Work with VBC team on developing new solutions; help deploy solutions in clinics
- Educate and provide resources to support staff in adapting to new processes and workflows
- Review metrics with physicians and staff, identifying and discussing opportunities to improve
- Collaborate with analytics teams to share key performance indicators and success metrics with physicians and clinic staff
Qualifications
- Bachelor’s degree required; MBA or master’s degree preferred
- 5 plus years of relevant experience
- Proven track record of delivering operational results in a matrixed environment
- Experience working directly with physicians and clinical staff
- Proven experience in executing and implementing initiatives in a healthcare or value-based care setting
- Strong project management skills with a demonstrated ability to drive projects to successful completion
- Excellent communication and interpersonal skills with ability to influence and inspire others
- Knowledge of value-based care principles, healthcare operations, regulatory requirements
- Project management expertise and ability to foster collaboration across diverse teams
- Advanced Microsoft office suite skills
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