Information Technology Specialist
3 weeks ago
Job Summary:
Point of contact to provide desk-side in-person support as well as support for remote users. Works directly with users to troubleshoot problems and implement solutions following IT best practices.
Primary Responsibilities:
· Build and deploy PCs to end users and manufacturing workstations.
· Proactively manage IT inventory for hardware and peripherals
· Perform analysis of root causes for break/fix issues
· Work with peers to provide technical training, guidance, and resource support for end users and departmental staff
· Provide hardware and application support
· Evaluate reported incidents and provide triage or escalation services
· Work with peers to develop user documentation and departmental policies and procedures that impact the use of application systems.
Qualifications
- B.S. degree in Computer Science or I.T.with an ability and desire to learn quickly and grow with the Company.
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