Information Technology Specialist

3 weeks ago


Owings Mills, United States IZI Medical Full time

Job Summary:

Point of contact to provide desk-side in-person support as well as support for remote users. Works directly with users to troubleshoot problems and implement solutions following IT best practices.

 

Primary Responsibilities:

·     Build and deploy PCs to end users and manufacturing workstations.

·     Proactively manage IT inventory for hardware and peripherals

·     Perform analysis of root causes for break/fix issues

·     Work with peers to provide technical training, guidance, and resource support for end users and departmental staff

·     Provide hardware and application support

·     Evaluate reported incidents and provide triage or escalation services

·     Work with peers to develop user documentation and departmental policies and procedures that impact the use of application systems.


Qualifications

  • B.S. degree in Computer Science or I.T.with an ability and desire to learn quickly and grow with the Company.

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