Senior Client Service Associate

1 month ago

Bellevue, United States Kuttin Wealth Management, A private wealth advisory practice of Ameriprise Financial Services, LLC Full time

Step into an instrumental role. Help conduct the smooth operation of a fast-paced—and friendly—financial planning office. Work as an employee of the largest independent advisor franchisee at Ameriprise Financial. Assist in daily business operations.

Assist financial advisors in managing and organizing office workflow with an emphasis on creating and delivering a unique client experience that defines and differentiates the practice. This position will consistently follow high standards of business and professional ethics and legal and regulatory requirements when dealing with others and/or performing work activities.


Responsibilities and Time Allocation – Will change over time to meet the needs of the practice and can include other duties as assigned by the advisor.

80% Advisor Support

  • Work with home office to ensure accurate account setup and resolve issues • Complete post-meeting tasks including account paperwork, money movements, and product applications • Maintain files and records in accordance with the records retention policy • Perform other allowable duties as assigned

20% Client Care

  • Call clients or prospects to set up meetings or appointments • Coordinate client appreciation events and seminars • Answer unsolicited calls from clients and prospects to schedule appointments and provide assistance


Key Traits of a Successful Client Service Associate/Manager

  • Direct attention to detail and organization
  • Effective communication with clients and other advisors/staff
  • Effective and efficient time management
  • Polite and clear phone manner
  • Ability to multi-task
  • Ability to adhere to rules and regulations as stated and required by advisor, Ameriprise Financial
  • Ability to support and provide guidance for compliance within the advisor’s practice
  • Positive attitude and sincere willingness to constantly learn and grow


Education and Other Designations:

  • College degree or higher
  • 2+ years of similar experience
  • Already have or be able to study for and pass exams for federal and state licenses and registrations for securities, including Series 7, Series 66, and State life, accident and health insurance license


What We Offer:

  • Competitive compensation
  • Health Benefits, 401(k) Retirement Plan with Employer Match, Paid Holidays, Paid Vacation
  • Named by InvestmentNews as a 2023 Best Places to Work

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