Customer Service Representative

2 weeks ago


Cincinnati, United States Tata Consultancy Services Full time

Position: Document Center Associate/ Customer Service Representative

Location: Cincinnati, OH (Onsite)

Duration: FTE/ Direct Hire

Job Description:

  • Uploading all documentation within emails to the respective loans
  • Uploading all documentation received via mail to the respective loans
  • Indexing any uploads that may need manual indexing
  • Print and ship documentation received via email or task
  • Clearing out all Urgent requests the same business day
  • Working with Disclosure Desk to ensure all is within regulatory requirements
  • Reviewing Collateral Packages to provide to servicing department
  • Preparing files for storage shipment



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