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Data Entry Clerk

4 months ago

Malvern, United States Zillion Technologies, Inc. Full time

USC or GC ONLY/ No third party vendors

Open for only W2- USC or GC


Job Title : Technical Support Engineer

Locations:. Orlando, FL (Onsite)


Job Description:


Skills Must Have:

  • Minimum of 6 months’ related experience required
  • Data entry speed of 25-40 keystrokes per minute required
  • Basic computer skills and proficiency in Microsoft Excel and Access
  • Intermediate computer skills and proficiency in Microsoft Word and Outlook


Duties

  • Excellent customer relationship and inter-company network building skills First-class ‘Red Carpet’ customer-centered skills
  • Ability to empathize with all customers under stressful circumstances and yet remain operationally effective and focused on business goal
  • Organized, ability to multi-task with excellent time management and prioritization skills
  • Attention to accuracy of details and relentless follow-through with a curious and investigative inclination
  • Ability to proactively add knowledge gained to the CRM databases to improve processes and help refine procedures
  • Ability/willingness to work overtime
  • Ability to understand and follow DGS and DaVita employment policies and procedures
  • Adherence to achieving the metrics and goals that are set for the department and receptivity to constructive feedback and development
  • Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
  • Liaises with DaVita teammates at other locations to provide customer service excellence
  • Perform other duties as assigned
  • Able and willing to work overtime as required
  • Understand and Follow DGS and DaVita processes.
  • Understand and follow DGS and DaVita teammate policies and procedures