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Data Coordinator

3 months ago

Newark, United States Synergy Interactive Full time

Synergy Interactive is partnering with a global media producer to fill a Data Coordinator position with a focus on Catalog Operations. This contract position is hybrid in Newark, NJ and will be responsible for data reporting, analysis and catalog management.


NOTE: NO 3RD PARTY CANDIDATES OR RESUME SOLICITATIONS WILL BE ACCEPTED


REPSONSIBILITIES:

Data Reporting

  • Create and sustain operational and analytical reports using both existing and ad-hoc reporting tools to support the team.
  • Design insightful data visualizations and dashboards to provide valuable insights to stakeholders.

Data Analysis

  • Conduct quality checks and analyze the correctness and completeness of data output for scheduled reviews and one-off requests.
  • Identify data discrepancies and collaborate with cross-functional teams to resolve issues.

Catalog Management

  • Process and verify daily and large-scale metadata updates and correction requests from providers, customers, and internal stakeholders.
  • Ensure all requests are addressed appropriately and promptly.
  • Maintain the accuracy and completeness of the product catalog.

Interdepartmental Content Liaison

  • Coordinate product-related business needs across various internal and external teams.
  • Keep stakeholders informed of key issues and proactively troubleshoot conflicts.
  • Promote cross-functional collaboration to align on catalog-related priorities and initiatives.

Catalog Updates and Issue Management

  • Evaluate the validity of and initiate product update requests received from providers and customers.
  • Ensure that requests are addressed appropriately and promptly.
  • Maintain open communication with stakeholders throughout the update process.



QUALIFICATIONS:

  • Over 3 years of experience in an editorial or publishing role, preferably within a web-based environment, with proven expertise in CMS databases, content maintenance, content risk management, data analysis, and reporting.
  • Bachelor's degree (BA/BS) or equivalent.
  • Advanced skills in Excel and other Office software.
  • Proficiency in querying databases and creating reports.
  • Strong project management background, capable of handling multiple projects or tasks simultaneously and navigating ambiguous situations.
  • Prior experience with ticketing systems and process documentation (e.g., in a wiki).
  • Familiarity with systems such as JIRA, Airtable, CMS, and Tableau.


Preferred Qualifications

  • Experience with SQL querying.
  • Proven ability to multi-task and solve problems in a fast-paced, time-sensitive environment.
  • A self-starter with excellent organizational and analytical skills.
  • Knowledge of audio and image formats and standards.
  • Experience as a team lead or supervisor.
  • Effective and positive communicator, both in writing and verbally.
  • Professional experience in the Media Industry, especially in areas like supply chain or metadata management.
  • Avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content.
  • Experience in Content Risk Management.
  • Familiarity with standard XML metadata exchange formats like ONIX or RSS.