Senior Human Resources Manager

4 weeks ago

Olive Branch, United States Williams-Sonoma, Inc. Supply Chain Full time

About Williams Sonoma - Olive Branch, MS

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2024, Williams-Sonoma was recognized as a Great Place to Work ® and Forbes Best Employers for Women and Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:

  • Over 4,000 Full-Time Associates across the Supply Chain
  • 15.1M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
  • Small package eCommerce distribution centers located in Mississippi, Arizona, and Tennessee totaling 3.9M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi and Tennessee
  • Sutter Street Manufacturing Upholstery Factories located in North Carolina and Mississippi with over 1,400 FTE’s producing approximately $900 million to $1 Billion in sales of Upholstered furniture
  • Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
  • 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey


The Senior Human Resources Manager - Employee Relations, will be a key member of our Human Resources team, responsible for fostering positive employee relations within the organization. You will play a vital role in promoting a culture of fairness, respect, and open communication, while ensuring compliance with company policies and relevant employment laws.


The Sr. Human Resources Manager - Employee Relations position is located in Olive Branch, MS.


You'll be excited about this opportunity because you will....

  • Develop and implement effective employee relations strategies and initiatives aligned with the company's goals and values
  • Serve as the primary point of contact for resolving employee conflicts, grievances, and disputes in a fair and timely manner
  • Collaborate with legal and HR teams to develop, update, and communicate company policies and procedures. Ensure compliance with labor laws and regulations
  • Conduct thorough investigations into employee complaints, allegations of misconduct, and other HR-related matters. Prepare comprehensive reports and recommendations for resolution
  • Partner with management to address performance issues, coach supervisors on effective performance management techniques, and ensure consistency in disciplinary actions
  • Implement initiatives to enhance employee engagement, morale, and retention. Proactively address issues that may impact employee satisfaction and productivity
  • Identify trends and analyze data to enhance the performance of the human resources teams and the training team
  • Provide seasonal assistance with hiring and recruiting
  • Create and conduct training for leadership and employees
  • Inspect and improve the physical environment based on employee feedback


Check out some of the required qualifications we are looking for in amazing candidates….

  • Bachelor's Degree in Human Resources, Business Administration, or a related field
  • At least 5 - 7 years of experience in employee relations, leadership and/or HR management, preferably in a manufacturing or distribution setting
  • In-depth knowledge of employment laws, regulations, and best practices
  • Strong interpersonal and conflict resolution skills, with the ability to handle sensitive and confidential information
  • Proven ability to build relationships and influence stakeholders at all levels of the organization
  • Passion to improve others' well - being
  • Technology skills with experience using various HR software programs
  • Ability to create and manage effective programs


Review these physical requirements, as they play a major part in this role….

  • Must be able to walk, stand, bend, and climb stairs/ladder; Sits for a long period of time
  • Able to use computer for an extended period of time
  • Repetitive movement with hand and fingers to operate a computer, phone, and keyboard


​​​Our company benefits are second to none in the industry….

  • Generous discount on all Williams-Sonoma, Inc. brand products
  • 401(k) plan and other investment opportunities
  • Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
  • For more information on our benefits offerings, please visit MyWSIBenefits.com

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