Casualty Adjuster

Purpose

Responsible for the accurate and timely investigation, evaluation and negotiation of first and third party private passenger automobile liability claims, including physical damage and casualty claims.

Essential Duties & Responsibilities

Handles multiple injury or casualty features identified upon report or likely to arise during the investigation of the claim

Reviews all claims assignments to ensure accuracy of prior claim handling in development of ongoing claims strategies

Proactively investigates and resolves coverage, liability and damages

Ensures proper diary management on all claims

Accurately evaluates special and general damages

Escalates all potential large loss and extra contractual exposures through management chain

Negotiates settlement of claims directly with the injured party, legal guardian or attorney

Delivers customer service according to company expectations

Qualifications and Education Requirements

This will be a fully remote position

A Bachelor's Degree is preferred

3 - 5 years of claims experience managing injury inventory

Ability to secure and maintan adjuster's license within 90 days of hire

Strong analytical and negotiation abilities

Ability to work independently, think creatively and exercise strong, sound judgment

Preferred Skills

Bilingual (English/Spanish) is preferred

Demonstrate strong interpersonal and communication skills, both verbal and written

Ability to read, analyze and interpret general business periodicals, technical journal/procedures, and financial reports and ata

Ability to effectively present information and respond to questions from management, employees, clients and customers

Ability to calculate figures and amounts such as discounts, proportions, and percentages

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret and extensive variety of financial, legal and technical information

Excellent organizational and time management skills required

Intermediate to advanced knowledge and skill in Microsoft Office products

Strong orientation to customer service

Ability to prioritize activities and projects while staying organized

Ability to process high volumes of work while meeting deadlines

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.