Information Technology Support Specialist

9 hours ago


Manhattan, United States Top Prospect Group Full time

If you thrive in a dynamic environment, excel at client support, and have a proven track record in managing diverse IT landscapes, this is your opportunity to shine We're seeking an IT Support Specialist with MSP (Managed Service Provider) experience to join our innovative team.


FT-Direct Hire

On-Site in NYC

$65-70K plus Benefits

Must have previous MSP experience

Skills: End User Support, Windows, O365, Active Directory, Hardware & Software Support, Tickets, Client Support, Networking, Communication Skills, Azure, Intune

We are looking for a dedicated IT Support Specialist to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner.

Responsibilities:

  • Providing customers with IT support via desktop solutions, chat functions, emails, and calls.
  • Assisting customers with account setup and application installations.
  • Ensuring optimal application functionality by configuring networks.
  • Troubleshooting IT issues by asking customers targeted questions.
  • Providing customers with step-by-step guidance to resolve technical problems.
  • Following up on technical queries and providing prompt feedback.
  • Prioritizing customer queries and escalating serious technical issues to IT developers.
  • Documenting error reports and monitoring performance metrics.
  • Provide responsive and effective technical support to end-users through various channels.
  • Troubleshoot and resolve hardware, software, and connectivity issues.
  • Preparing and executing all on-site appointments with clients



  • manhattan beach, United States Prosum Full time

    About the RoleWe're seeking a skilled Post Production IT Support Specialist to join our dynamic advertising team. In this role, you'll be responsible for maintaining and optimizing our post-production technology infrastructure, ensuring seamless workflow for our creative teams, and providing technical support for all digital asset management systems. Key...


  • Manhattan Beach, United States Prosum Full time

    About the RoleWe're seeking a skilled Post Production IT Support Specialist to join our dynamic advertising team. In this role, you'll be responsible for maintaining and optimizing our post-production technology infrastructure, ensuring seamless workflow for our creative teams, and providing technical support for all digital asset management systems. Key...


  • Manhattan Beach, United States Prosum Full time

    About the Role We're seeking a skilled Post Production IT Support Specialist to join our dynamic advertising team. In this role, you'll be responsible for maintaining and optimizing our post-production technology infrastructure, ensuring seamless workflow for our creative teams, and providing technical support for all digital asset management systems. Key...


  • Manhattan Beach, United States Prosum Full time

    About the RoleWe're seeking a skilled Post Production IT Support Specialist to join our dynamic advertising team. In this role, you'll be responsible for maintaining and optimizing our post-production technology infrastructure, ensuring seamless workflow for our creative teams, and providing technical support for all digital asset management systems.Key...


  • manhattan beach, United States Prosum Full time

    This individual will be the main and sole IT support individual, supporting the multi-media team, made up of 40 artists that work on all the commercials, doing pre and post production work within their studioSkills:Bachelor's degree in Information Technology, Computer Science, or related field3+ years of experience in IT support within a creative/production...


  • Manhattan Beach, United States Prosum Full time

    This individual will be the main and sole IT support individual, supporting the multi-media team, made up of 40 artists that work on all the commercials, doing pre and post production work within their studioSkills:Bachelor's degree in Information Technology, Computer Science, or related field3+ years of experience in IT support within a creative/production...


  • new york city (manhattan beach), United States Prosum Full time

    About the RoleWe're seeking a skilled Post Production IT Support Specialist to join our dynamic advertising team. In this role, you'll be responsible for maintaining and optimizing our post-production technology infrastructure, ensuring seamless workflow for our creative teams, and providing technical support for all digital asset management systems. Key...


  • new york city (manhattan), United States Top Prospect Group Full time

    If you thrive in a dynamic environment, excel at client support, and have a proven track record in managing diverse IT landscapes, this is your opportunity to shine! We're seeking an IT Support Specialist with MSP (Managed Service Provider) experience to join our innovative team.FT-Direct HireOn-Site in NYC$65-70K plus BenefitsMust have previous MSP...


  • Manhattan, Kansas, United States Manhattan-Ogden USD 383 Full time

    Job Title: Office Support SpecialistCompany Overview: Manhattan-Ogden USD 383 is seeking a skilled Office Support Specialist to join our team. The ideal candidate will be highly organized and have excellent communication skills.Salary: $45,000 - $55,000 per year, depending on experience.Job Description: As an Office Support Specialist, you will assist the...


  • Manhattan, Kansas, United States Domino's Pizza LLC Full time

    We are seeking a talented Frontline Support Specialist to join our team at Domino's Pizza LLC in Manhattan, KS. As a key member of our frontline support team, you will play a critical role in providing exceptional customer experiences.About the PositionThis is an excellent opportunity to work with a dynamic and fast-paced team. As a Frontline Support...


  • Manhattan, Kansas, United States Sterling Medical Corporation Full time

    We are seeking a dedicated professional to support our victim advocacy program in the Baumholder area as a contractor with Sterling Medical Corporation.As a Victim Support Specialist, you will work full-time (40 hours per week) and enjoy excellent compensation.Military spouses and dependents are encouraged to apply.Required Qualifications:Bachelor's degree...


  • Manhattan, Kansas, United States Kansas State University Full time

    Kansas State University Overview: At KSU, we are committed to providing a world-class education to our students. Our IT department is seeking an experienced IT Infrastructure Protection Specialist to join our team. As an IT Infrastructure Protection Specialist, you will play a critical role in supporting the implementation and management of day-to-day cyber...


  • Manhattan, United States Kansas State University Full time

    About This Role Reporting to the Chief Information Officer (“CIO”), the CISO will provide university-wide leadership for strengthening, maintaining, and professionalizing K-State’s information security management program to ensure that information assets are adequately protected. The CISO will develop relationships across campus, serving as an...

  • Technology Risk

    2 weeks ago


    Manhattan, United States Selby Jennings Full time

    Working with a fast-growing Clearing House that is looking to hire a ERM Technology Risk Manager to support all aspects of the enterprise-wide risk management program with a focus on Technology Risk Management. This role is integral to executing the ERM Framework and collaborating with functional units to establish risk methodologies, processes, and culture....


  • Manhattan, Montana, United States Ambercare Full time

    Ambercare is committed to providing high-quality care services to our clients. As a Healthcare Support Specialist, you will play a vital role in ensuring the health and wellbeing of our clients. With a salary of $21.70 per hour, this is an excellent opportunity for those looking to start or advance their careers in healthcare.The ideal candidate will have...


  • Manhattan, Illinois, United States ProCare Therapy Full time

    Job SummaryWe are seeking an exceptional Elementary Education Support Specialist to join our team at ProCare Therapy. As a vital member of our staff, you will play a critical role in supporting the academic and personal growth of our students.About the PositionThis is a full-time position that requires a minimum of 1+ years of experience as a...


  • Manhattan, Kansas, United States VocoVision Full time

    Job OverviewVocoVision is a leading provider of virtual education services, and we are currently seeking an experienced Education Specialist to join our team. This position will involve providing online instruction and support to visually impaired students in Kansas.About the RoleWe are looking for a highly skilled and dedicated individual to fill this role....

  • Project Lead

    4 days ago


    Manhattan, United States NewYork-Presbyterian Hospital Full time $100,000 - $167,000

    Drive Technological Advancement at New York’s #1 HospitalAt NewYork-Presbyterian, our commitment to cutting-edge technology is crucial to the delivery of world-class care. Employees throughout our organization rely on technological resources to perform as efficiently and effectively as possible. Now, we’re seeking an innovative leader to support the...

  • Project Lead

    4 days ago


    Manhattan, United States NewYork-Presbyterian Hospital Full time $100,000 - $167,000

    Drive Technological Advancement at New York’s #1 HospitalAt NewYork-Presbyterian, our commitment to cutting-edge technology is crucial to the delivery of world-class care. Employees throughout our organization rely on technological resources to perform as efficiently and effectively as possible. Now, we’re seeking an innovative leader to support the...


  • Manhattan, Kansas, United States MAXIMUS Full time

    Job SummaryWe are seeking a detail-oriented and organized Medical Office Assistant to join our team in Manhattan, KS. This role will involve working closely with providers and veterans to ensure smooth operations of our Veterans Evaluation Services (VES) Team. As a Medical Office Assistant, you will be responsible for providing administrative support,...