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Desktop Engineering

4 months ago

Austin, United States Headway Tek Inc Full time

Position Title : Automation Specialist - Desktop Engineering

Location: Austin, TX

Responsibilities

  • Design, develop, and maintain automation scripts and workflows for desktop deployments and data migrations of user data, applications, and settings using Autopilot, USMT, PowerShell, Power Platform, and other automation tools.
  • Test and troubleshoot automation solutions and ensure they meet the business and user requirements.
  • Provide technical support and guidance to end users and IT staff on automation-related issues and best practices.
  • Document and update automation processes, procedures, and standards.
  • Research and evaluate new automation technologies and tools and recommend improvements.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent work experience.
  • At least 3 years of experience in desktop engineering, automation, or related roles.
  • Proficient in Autopilot, USMT, PowerShell, Power platform, and other desktop automation and migration tools
  • Knowledge of Windows 10, Microsoft 365, Azure AD, Intune, and other cloud-based services and platforms.
  • Strong problem-solving, troubleshooting, and communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Certifications in Microsoft, CompTIA, or other relevant areas are a plus.