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Services Engineer III

4 months ago

Phoenix, United States MicroAge Full time

As a Services Engineer III – Azure you will…

• Manage the setup, implementation, and configuration of Azure Professional Services projects from the ground up

• Lead implementation of core Azure services such as: AVD, Azure SQL, Azure Storage, Azure AD, and Azure IaaS

• Effectively work with multiple external clients on various projects, systems, and demands

• In Azure, setup single sign on, create/manage group policies (object management) and clean up

• Provide guidance and direction to Service Engineer II and Service Engineer IIIs

• Able to confidently influence the client and recommend alternative solutions in a professional manner.

• Enable clients to get the most out of their technology; help them work smarter not harder



Required Knowledge, Skills, and Abilities…

• 3-5+ years’ experience managing Azure end to end

• 1+ year of MSP, or similar client facing industry, experience highly preferred

• Strong attention to detail, outstanding resourcefulness, flexibility, and the ability to work independently as well as within a team setting

• Ability to determine priorities effectively by managing multiple projects, clients, and escalations

• Affinity for developing strong business relationships across multiple levels of an organization

• Rely on strong problem-solving skills to understand and resolve both simple and complex technical issues

• Follow company process and standards to ensure efficient workflow and quality results



Technical Qualifications Required…

• Strong understanding of Azure concepts including VNets and other network resources, security groups, Availability Zones/Sets/Groups, Azure Site Recovery, ExpressRoute, Virtual Machines, App Service, Azure SQL, Azure Monitor, Azure Resource Manager, PowerShell, etc.

• perform hands-on tasks in the Azure Portal and on Windows/Linux VMs, as well as creating/modifying/executing Infrastructure as Code templates and scripts.

• Responsible for contributing to planning, architecture, execution, and validation of migrations to the cloud.

• Understanding of Microsoft Identity and Access Management products such as Azure AD, ADFS, Azure AD Connect, Conditional Access, SSO, Azure AD Proxy, SAML.

• Hands-on experience architecting and deploying Microsoft Azure environments, including hybrid scenarios, optimizing cost, proper monitoring, scaling, implementing, and validating database, server, virtual desktop & DR scenarios, and Azure security.

• Knows key Azure services inside and out: AVD, Azure SQL, Azure Storage, Azure AD, and Azure IaaS

o AVD:

 VDI platform migration

• Citrix, Horizon, RDS, etc.

 VDI profile solutions (FSLogix)

 Administration and problem solving

 AVD Automation

• Scaling

• Image building (Azure Image Builder, Packer, etc)

• Powershell scripting, Python, etc

o Azure SQL solutions (looking for some or all)

 Managed Instance, SQL DB, SQL on VM

 noSQL (postgres, cosmosDB etc. )

o Azure Storage

 Provisioning and managing Blob, Azure Files, AD integration)

o Identity Management

 Azure AD, AADDS, ADFS, etc

 Provisioning, management and troubleshooting various identity services

o Azure IaaS

 Design, provisioning and management of compute, database, network, and storage.



Preferred qualifications, nice to have:

• PowerShell scripting experience

• Experience with IAC technology such as Terraform, Bicep, ARM, etc.

• Relevant Microsoft certifications including AZ-104, AZ-303, AZ-304, AZ-500

• Consulting either independently or with a firm


MicroAge benefits—to name a few

• Comprehensive health, dental, vision, and 401K plans

• Company paid basic life insurance, long term disability, and parental leave

• Quarterly company contribution towards Health Savings Account (HSA)

• Flexible hybrid work schedule

• Frequent performance recognition awards

• Paid Holidays

• Employee Referral Bonus

• Military Differential Pay for Active Military Associates


Why work at MicroAge?

At MicroAge our team members are our smartest investment. In addition to our award-winning company culture and associate engagement and recognition initiatives, our benefits package is an important way of showing them that. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. MicroAge offers a competitive compensation plan and a culture that’s landed us on the Phoenix Business Journal’s Best Places to Work nine times.


Passionate about technology and people?

Are you an experienced IT professional that thrives in a client first-environment and can’t stop talking about all things Cloud? At MicroAge, our Engineers make things happen for our clients and their IT goals—supporting technology initiatives at every stage. We work across a multitude of industries within the SMB sector and beyond and consider our self a high-octane team of A-players. If you’re a proven, experienced IT pro who doesn’t miss the details then let’s talk. MicroAge offers a competitive compensation plan and culture that lets you set and own your goals.