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Chief Operating Officer

4 months ago

Birmingham, United States Tech Providers, Inc Full time

We specialize in positively transforming our client’s facility and their bottom line. Our commitment to excellence goes beyond just providing top-quality products; we pride ourselves on delivering first-class service that exceeds our clients' expectations. With industry-leading warranties and flexible financing options, we ensure that our clients can enjoy the benefits of energy-efficient lighting while remaining cash flow positive from day one.


We are searching for a multi-faceted senior executive responsible for overseeing the day-to-day administrative and operational functions of our business. Offering a competitive salary with excellent benefits


Responsibilities:

  • Operational Strategy Development: Formulate and implement operational strategies that align with the company’s goals and objectives.
  • Business Growth: Identify and pursue opportunities for business growth, including new markets, products, and services.
  • Process Improvement: Continuously evaluate and improve operational processes to enhance efficiency and productivity.
  • Quality Control: Ensure all products and services meet high-quality standards and comply with industry regulations.
  • Budget Management: Develop and manage the company’s operational budget, ensuring cost-efficiency and financial health.
  • Financial Reporting: Collaborate with the CFO to monitor financial performance and prepare detailed operational reports.
  • Team Leadership: Lead, mentor, and develop the operations team, fostering a culture of high performance and continuous improvement.
  • Talent Management: Oversee recruitment, training, and retention strategies to build a skilled and motivated workforce.
  • Customer Satisfaction: Ensure the highest level of customer satisfaction by managing service delivery and addressing any issues promptly.
  • Client Engagement: Develop and maintain strong relationships with key clients and stakeholders, understanding their needs and ensuring their expectations are met.
  • Inventory Control: Implement effective inventory management strategies to minimize waste and ensure the availability of necessary components.
  • Technology Integration: Promote the integration of new technologies and innovations to improve operational efficiency and product offerings.
  • Regulatory Compliance: Ensure all operations comply with relevant regulations and standards, including environmental and safety regulations.
  • Risk Management: Identify potential risks and develop strategies to mitigate them, ensuring the company’s long-term stability and success.
  • KPIs and Metrics: Establish and monitor key performance indicators (KPIs) to assess operational effectiveness and drive continuous improvement.
  • Reporting: Provide regular updates and reports to the CEO and board of directors on operational performance and strategic initiatives.
  • Cross-Departmental Coordination: Foster effective communication and collaboration across different departments to ensure alignment and cohesion.
  • Stakeholder Communication: Act as a key point of contact for internal and external stakeholders, ensuring transparent and effective communication.


Qualifications:

Bachelor's degree in business management or other relative disciplines. Master's preferred

Min 10 years executive level experience with a proven track record of success.

Industry experience highly preferred