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Senior Technical Program Manager

4 months ago

Chicago, United States Grubhub Full time

About The Opportunity

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you

We’re looking for an experienced Senior Technical Program Manager to join us to lead large scale cross-functional programs, and act as an advocate of engineering practices. This is not an administrative role. We are looking for candidates with a strong software engineering background. You should be able to contribute to both the high level architectural decisions and the implementation details. This highly-visible role will also use their experience in project management methodologies to drive the planning and execution of work across our Product and Technology teams while connecting and providing transparency to our business partners across the organization.


The Impact You Will Make

  • Lead a number of projects, programs or initiatives while demonstrating urgency and ownership to drive projects to completion.
  • Drive cross-team collaboration while overseeing the planning and execution of your projects, programs, and initiatives.
  • Independently identify solutions to solve ambiguous, complex problems.
  • Help scale the engineering organization by creating new processes and mechanisms to increase efficiency and execution.
  • Foster an environment of collaboration, customer focus, excellence, and execution.
  • Drive business results while on your journey of executing key aspects of the company’s strategic plan and product roadmaps.
  • Directly contribute to architectural designs and decisions.


What You Bring to the Table

  • Previous engineering experience as an Engineer 1, or greater.
  • Engineering background to be able to go deep technically on the technologies and services that underpin the projects and programs you work on.
  • Comfortable with contributing to architectural design decisions and discussions.
  • Strong blend of technical, business acumen that enables seamless communication across teams, project execution & great customer reach.
  • Has led the delivery of multiple large scale, complex programs consisting of 5-10 teams.
  • Experienced in leading cross functional projects and teams, with multiple dependencies and constraints.
  • Experience providing escalation management, making tradeoffs, and balancing business needs vs technical constraints.
  • Experienced and comfortable with leading multiple high priority initiatives simultaneously, using time management and prioritization skills to make calculated tradeoffs.
  • Experienced in defining projects, identifying risks, managing cost, coordinating scope, identifying dependencies, scheduling and deploying products and features.
  • Excellent written/verbal communication, presentation, and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
  • Advanced analytic skills (experience with SQL advanced excel skills is a plus).
  • Experience creating and rolling out new processes and mechanisms to increase overall efficiency and execution across engineering and product.


And Of Course, Perks

  • Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
  • MealPerks. Get meals on us Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.