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Business Analyst

4 months ago

Philadelphia, United States Twenty Bridge Staffing Full time

PLEASE NOTE: WE CANNOT WORK WITH 3RD PARTIES


Role: Senior Technical Business Analyst/Developer


Description:

Our client is seeking a Technical Business Analyst to support one of their health insurance clients based out of Philadelphia, PA (on-site with 3 days of remote work). Candidates will have a strong ORMB background. A finance background will also be helpful.


Duties and Responsibilities:

  • Collaborating with stakeholders, including billing, finance, and client implementation, to understand both short-term and long-term goals.
  • Document functionality, including complex logic for healthcare billing. Curate documentation for consumption by various stakeholders, including ORMB users, member and client support, development, QA, and management.


For BAU:

  • Address production issues.
  • Monitoring and evaluating product progress at each stage of from implementation of new features to BAU.
  • Troubleshoot complex and detailed billing challenges in collaboration with teams across the IBX ecosystem. Track urgent issues to closure, perform root cause analysis, and develop long term solutions.


For Projects:

  • Working with lead business analyst in creating a product road map.
  • Analyze preferences and requests of end users and various stakeholders who interact with ORMB
  • Participate in refinement sessions to ensure user stories/requirements all meet DoR (Definition of Ready).
  • Participate in sprint planning including setting sprint goals.
  • Participate in release and upgrade planning.
  • Participating in daily support meetings with stakeholders as well as project/BAU focused meetings with technical staff.


Skills and qualifications:

  • Work experience supporting and configuring Oracle Revenue Management and Billing (ORMB) or similar billing systems.
  • Preferably, development experience with Java based programming. Groovy scripts are preferred.
  • Ability to parse through many details to get to the root cause of complex challenges.
  • Ability to prioritize effectively, especially for BAU tasks which are time sensitive.
  • Collaboration with multiple stakeholders, including technical staff, ETL developers, operations, and billing.
  • Team spirit and good communication abilities .
  • Good organizational skills.
  • Working knowledge of product development architecture, including ETL processes.
  • Proficiency in the use of analytic tools
  • Excellent knowledge of user-centered design principles.
  • Excellent oral and written communication.
  • Ability to work with large teams.
  • Understanding of design quality standards.
  • Creativity and adaptability.