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Registered Nurse Program Manager

4 months ago

Newton, United States Atlantic Health System Full time

Valid New Jersey Nursing License Required

At least 5 Years of experience working in a Quality Improvement, Performance Improvement, leadership or Magnet Coordinator role in a Magnet designated facility

Experience with NDNQI, quality/process improvement, patient satisfaction/HCAHPS measures and compliance

Overview

Newton and Hackettstown Medical Centers are seeking a Magnet Coordinator for our Nursing Administration Department, working primarily Monday - Friday


Responsibilities

The qualified candidate will coordinate activities to attain and maintain ANCC Magnet status

  • This includes providing education to nurses about Magnet Recognition, coordination and facilitation of Magnet Work Teams, acting as a resource for the Shared Governance Councils, coordinating an assessment of Magnet readiness/gap analysis, submitting the application for Magnet Recognition, verifying that all requirements are met, and designing and implementing a process to maintain Magnet performance requirements, in anticipation of future re-application for Magnet status
  • Facilitates and oversees the preparation of documentation, policies, research and informational sessions relative to maintaining magnet status
  • Oversees collection and submission of key nursing sensitive outcome indicators and develops quarterly and annual reports for submission to the ANCC Magnet office, and executive leadership
  • The employee will develop a solid business acumen with a foundational understanding of healthcare finance principle with the goal of enhancing fiscal performance and viability

To perform the job successfully, an individual should be able to demonstrate the following competencies:

• Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternatives solutions; Works well in group problem solving situation; Uses reason even when dealing with emotional topics. Ability to multi-task and work in compressed timelines.

• Project Management: Openly seeks out new innovation and knowledge. Develops projects plans; Coordinates projects; communicates changes and progress; completes projects on time and budget manages projects and team activities.

• Customer Service: Partners with the patient to enhance the patient experience: Manages difficult or emotional customer situations: Responds promptly to customer needs: Solicits customer feedback to improve service: responds to request for service and assistance: Meets commitments.

• Interpersonal Skills: Focuses on solving conflicts, not blaming (finger pointing) Maintains confidentiality: Listens to others without interrupting: Remains open to other ideas and tries new things/ ideas.

• Teamwork: Establishes and supports an active and effective unit Practice Council. Balances team and individual responsibilities exhibits objectivity and openness to other’s views, gives and welcomes feedback: Contributes to building a positive team spirit, puts success of team above own interests: Able to build morale and group commitments to goals and objectives: Supports everyone's efforts to succeed.

• Change Management: Keeps abreast of developing technology maintaining a clear focus on improved patient outcomes. Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; monitors transition and evaluates results.

• Delegation: Delegated work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; provides recognition for results.

• Leadership: Is a transformational leader. Exhibits a growing level of professionalism. Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

• Managing People: Utilizes the shared governance model and evidence-based practice principles in planning, decision making, and facilitating process improvement. Takes responsibility for subordinates' activities. Makes self-available to staff; Provides regular performance feedback; Provides for regular peer evaluation. Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal/external); Fosters quality focus in others; Improves processes; products and services; Continually works to improve supervisory skills.

• Quality Management: Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Has strong foundation knowledge of statistics and data management. Drives for process improvement using the FAST PDSA methodology.

• Business Acumen: Understands business implications of decision; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with hospital and nursing strategic goals.

• Cost Consciousness: Works within approve budget; Develops and implements cost saving measures; Contributes to profits and revenue; conserves organizational resources.

• Ethics: treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

• Safety and Security: Observes safety and security procedures; Determines appropriates action beyond guidelines; Reports potentially unsafe conditions; uses equipment and materials properly.

• Judgment: Displays willingness to make decisions; exhibits sounds and accurate judgment; supports and explains. Actively integrates all facets of the Magnet Model into the EW/WW culture with the goal of driving for excellence in all patient outcomes. Participates actively in CH's Journey to Magnet Recognition. Establishes and supports the shared governance model and evidence-based practice model as a foundation for the Magnet culture revolution, reasoning for decision; Includes appropriate people in decision making process; Makes timely decisions.

• Quality/ Performance Improvement: Creates quality data metric reports, works with nursing leadership on quality, patient safety and performance metrics working with AHS system and Chilton Medical Center teams and staff. Reviews quality data metrics and incorporates NDNQI and various quality metrics and outcomes and makes recommendations for improvement. This position will review documentation, reports and national metric outcomes to utilize as tools for benchmarking. Additionally, display, report and conduct presentations to many stakeholders.


Qualifications

Education:

• BSN required

• MSN required


Certification:

Specialty Nursing Certification preferred


Required License:

• Valid New Jersey Nursing License Required


Relevant Experience:

• At least 5 Years of experience working in a Quality Improvement, Performance Improvement, leadership or Magnet Coordinator role in a Magnet designated facility.

• Experience with NDNQI, quality/process improvement, patient satisfaction/HCAHPS measures and compliance.

• Ability to work with computer applications (word, excel, and PowerPoint).




ABOUT US

ABOUT US

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:


  • Morristown Medical Center, Morristown, NJ
  • Overlook Medical Center, Summit, NJ
  • Newton Medical Center, Newton, NJ
  • Chilton Medical Center, Pompton Plains, NJ
  • Hackettstown Medical Center, Hackettstown, NJ
  • Goryeb Children's Hospital, Morristown, NJ
  • CentraState Healthcare System, Freehold, NJ
  • Atlantic Home Care and Hospice
  • Atlantic Mobile Health
  • Atlantic Rehabilitation