Senior Release Manager
5 days ago
We are seeking a highly skilled Senior Release Manager, who can play a pivotal role in enabling the delivery of world-class products and experiences to our customers. As part of the Global Technology team, you will work across multiple capabilities to understand portfolio roadmaps, key value drops, and programs. This position emphasizes collaboration, continuous improvement, and operational excellence, aligning with commitment to delivering quality products efficiently.
Job Responsibilities: -
Release Governance:
- Drive an effective release framework across teams and geographies.
- Define and maintain a global release cadence with clear cycles, structures, and oversight.
Change Management:
- Manage all release activities from planning through deployment.
- Develop risk management and contingency plans for releases of varying complexity.
- Ensure operational readiness by partnering with Support and Operations teams.
Collaboration & Communication:
- Engage with product, program, engineering, and quality teams to align on scope, cadence, and support requirements.
- Communicate status updates and key metrics to stakeholders through effective written and verbal communication.
- Facilitate go/no-go decisions, checkpoint meetings, and retrospectives with stakeholders.
Operational Excellence:
- Drive continuous improvement in CI/CD tools integration and release operations.
- Identify and track opportunities to enhance the release management framework.
- Participate in Capability Standups and PI Planning sessions to plan release scope.
Qualification: -
- Bachelor’s degree in Technology, Business, Engineering, or a related field (or 2+ additional years of relevant experience).
- Comprehensive knowledge of release processes, Agile methodologies (Lean, SAFe), and ITIL practices.
- Experience working in dynamic, Agile environments with cross-functional teams.
- Ability to navigate ambiguity and deliver results in a fast-paced, matrixed organization.
- Strong interpersonal skills, including negotiation, influence, and conflict resolution.
Must have skills: -
- Proven expertise in managing complex change and delivering high-quality results in dynamic environments.
- Hands-on experience with eCommerce, mobile apps, and dotcom platforms with an understanding of app store processes, including crash rates and rejection metrics.
- Strong operational readiness skills for complex feature implementations.
- Expertise in CI/CD processes and release automation.
- Experience with tools like JIRA, Confluence, and ServiceNow.
- Proficient in tools like ServiceNow and Confluence.
- Skilled at translating complex problems into actionable insights for stakeholders.
- Adaptable to Agile environments, proactive, and capable of taking initiative.
About Brickred Systems:
Brickred Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. Brickred Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence.
With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
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