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Business Analyst

3 months ago

Houston, United States Airswift Full time

Our client is seeking a Sr. Analyst, Operations Tools and Systems to work within their facilities located in Houston, TX, for a one-year assignment.


The Senior Analyst, Operations Tools and Systems reports to the Manager, Operations Tools and Systems and is responsible for assessing and analyzing the business environment to define and document business requirements, capturing and communicating challenges and opportunities. The Senior Analyst will assist in identifying solutions, managing stakeholder expectations, and ensure deliverables are aligned with business needs to support Operations Tools and Systems.


The Senior Analyst should have a broad understanding of general plant operations, technologies, storage, transportation, and large gas turbine driven compressors. This includes an understanding of management systems, change management, project management, performance management, communication techniques and technical report writing. The Senior Analyst needs to have in-depth organizational skills, communication skills, critical thinking and understanding of essential business processes to yield significant benefits enterprise-wide.


The Senior Analyst also needs to be knowledgeable of system development, familiar with software applications, understand project management processes and understand the important role of business process improvement (BPI) and document management.


Job Responsibilities:

  • Under the direction of the Director, Operations Tools and Systems, the Senior Analyst is responsible for the following:
  • Applying business knowledge to effectively understand, document and communicate the requirements that define a project’s scope.
  • Identifying and engaging the appropriate project stakeholders and end users throughout project life cycles that includes the definition, requirement development, testing, training, implementation, and post “go-live” phases.
  • Assist with project initiatives and process improvements within the business unit, focusing on improvements related to people, process and technology.
  • Collaborate with teams to understand business needs and develop sustainable implementation strategies.
  • Assist with the continuous development and implementation of Operations Tools and Systems in alignment to short/long term initiatives and Company strategy.
  • Support the development of a culture of safety, compliance, and operational excellence, and demonstrate commitment through active participation and the empowerment and accountability of personnel at all levels
  • Monitors, communicates, and tracks risks and opportunities associated with changes to the organization, processes, facilities, or equipment via Management System
  • Develop dashboards to monitor and analyze the overall health of Operations Tools and Systems.
  • Provides technical guidance to create training, material/brochures, surveys, reports and supports ad-hoc operations activities as required
  • Supports the adoption of Operations Tools and Systems at all levels using appropriate change management tools and techniques
  • Assist in the development, execution and evaluation of change strategies and initiatives including communication and training plans, Change Management roadmaps, measurement, and sustainment plan
  • Develop and track and maintain change management metrics.
  • Coordinate and plan change management activities in support of IT and the business.
  • Assist with the maintenance and implementation of a resistance management plan for element owners and key process owners.
  • Assist with collaborative workshops and work relationships that focus on both the quality of the solution as well as organizational acceptance.
  • Independently gather information from Subject Matter Experts to develop, organize, modify, and write documents (e.g., procedures, guidelines, work instructions) for Operations Tools and Systems.
  • Other duties as assigned.


Required Skills:

  • Exceptional written, oral, and interpersonal communication skills.
  • Strong problem solving and analytical skills.
  • Capable of executing multiple assignments on a timely basis with a high degree of accuracy on short notice.
  • Excellent communicator at all levels of an organization and with individuals and groups from different disciplines and degrees of technical savvy.
  • Self-directed, able to excel with limited direction or supervision.
  • Proactive, consistently anticipates the needs of end users and stakeholders and delivers on time.
  • Proficiently schedules, coordinates, plans, and monitors multiple projects simultaneously.
  • Strong documentation abilities, including business specifications, project plans, reporting, presentations (PowerPoint), system diagrams (Visio), SharePoint, Microsoft Suite of programs, Power BI, Tableau, etc.


Education/Experience:

  • Bachelor’s degree required.
  • Five (5) years or more of related experience.