Operations Manager
2 months ago
About the Role
As the Manager of Operations, you will play a critical role in overseeing the day-to-day operations of the delivery network. You will manage a team of delivery associates, optimize routes, maintain operational efficiency, and ensure exceptional customer service standards. This position requires leadership, problem-solving skills, and a strong focus on safety and performance.
Key Responsibilities
Operational Management
Lead and manage a team of delivery drivers to meet daily delivery targets.
Ensure timely and accurate deliveries to customers by the company's high standards.
Develop and maintain efficient delivery routes to maximize productivity and minimize costs.
Implement and monitor KPIs to track performance and optimize daily operations.
Team Leadership & Development
Recruit, train, and onboard new delivery associates.
Foster a positive work environment, ensuring team morale and engagement.
Conduct regular performance evaluations and coaching to drive improvement.
Address any performance or disciplinary issues in a timely and professional manner.
Safety & Compliance
Ensure all delivery operations comply with company safety protocols and government regulations.
Promote a culture of safety among drivers and ensure all safety training is up-to-date.
Investigate and resolve any safety incidents or delivery issues.
Customer Satisfaction
Maintain a high level of customer satisfaction by ensuring successful and on-time deliveries.
Resolve customer complaints or issues with professionalism and efficiency.
Liaise with company customer service teams to resolve escalated delivery issues.
Logistics & Fleet Management
Oversee the maintenance and repair of the vehicle fleet to ensure reliability.
Monitor vehicle performance, ensuring compliance with maintenance schedules and safety inspections.
Coordinate with third-party vendors for vehicle repairs or replacements as needed.
Data & Reporting
Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
Prepare and present daily, weekly, and monthly reports on delivery performance and team productivity.
Utilize the company’s systems and tools for tracking deliveries and managing driver schedules.
Qualifications
Strong leadership skills with the ability to motivate and manage a team.
Excellent problem-solving and decision-making abilities.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and logistics software.
Valid driver's license and ability to travel locally as needed.
Preferred Skills
Experience with operations or a similar delivery platform.
Familiarity with last-mile logistics operations.
Knowledge of fleet management and delivery route optimization.
Working Conditions
Ability to work flexible hours, including weekends, holidays, and overtime as needed.
Work is primarily conducted in a warehouse or delivery station environment with occasional travel to various delivery sites.
Benefits
Competitive salary with performance-based bonuses.
Paid time off and holidays.
Opportunities for career growth within the network.
This role is ideal for a dynamic, results-driven individual who thrives in a fast-paced logistics environment and is committed to delivering excellent service.
-
Regional Operations Manager
1 month ago
Macon, Georgia, United States JM Hunter Group Full timeJob DescriptionLeading regional distribution of specialty building materials is in need of a dynamic leader to raise the company's local operations to the next level. JM Hunter Group provides the highest standards in the quality and service of their products to their ever-growing loyal customer base.The Regional Operations Manager will be responsible for P&L...
-
Plant Operations Manager
4 weeks ago
Macon, Georgia, United States Heidelberg Materials US, Inc. Full timeJob Summary:The Plant Manager role at Heidelberg Materials US, Inc. is a key position that oversees the operations of our quarry site in Bolingbroke, GA. As a leader, you will be responsible for managing and leading all activities at the quarry operation, ensuring optimal effectiveness and efficiency.Key Responsibilities:Manage and lead all activities at the...
-
Plant Operations Manager
1 month ago
Macon, Georgia, United States Heidelberg Materials US, Inc. Full timeJob SummaryHeidelberg Materials US, Inc. is seeking a highly skilled Plant Manager to lead our Monroe County Quarry in Bolingbroke, GA. As a key member of our leadership team, you will be responsible for managing all activities at the quarry operation, ensuring optimal effectiveness and efficiency. Key Responsibilities Manage and lead all activities at the...
-
Business Operations Manager
4 weeks ago
Macon, Georgia, United States Amedisys Full timeJob SummaryWe are seeking a highly skilled Business Operations Manager to oversee the non-clinical care center operations and support functions at Amedisys. This role will be responsible for managing non-clinical staffing, billing, payroll, and office administration.Key ResponsibilitiesManage non-clinical staffing, including hiring, onboarding, performance...
-
Distribution Operations Manager
4 weeks ago
Macon, Georgia, United States Bass Pro Shops Full timeJob Summary:The Distribution Operations Manager at Bass Pro Shops is responsible for overseeing the efficient and effective operation of our distribution centers. This role requires a strong leader who can drive continuous improvement, develop and maintain a high-performing team, and ensure excellent customer service.Key Responsibilities:Identify and...
-
Restaurant Operations Manager
1 month ago
Macon, Georgia, United States Checkers Drive-In Restaurants , Inc. Full timePurpose of Your WorkAs a Shift Manager at Checkers & Rally's, you will play a vital role in ensuring the success of our restaurants. Your primary responsibility will be to manage shifts, achieve sales and profit goals, and provide exceptional guest and team service. You will work closely with the General Manager to ensure that our restaurants are the first...
-
Restaurant Operations Manager
4 weeks ago
Macon, Georgia, United States Captain D's Full timeWe are seeking a highly skilled Restaurant General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for driving sales, managing financial results, and ensuring exceptional guest service.Key Responsibilities:Strategic planning and execution to drive business growthFinancial management, including labor costs,...
-
Summer Operations Manager
4 weeks ago
Macon, Georgia, United States Arrow Exterminators Full timeService Center Operations ManagerAs a key member of our team at Arrow Exterminators, you will oversee all aspects of Service Center operations, ensuring uncompromised service to customers and team members. Your commitment to our Vision, Mission, and Core Values will drive our success.Key Responsibilities:Manage revenue, sales, profit, and human resource...
-
Distribution Operations Manager
4 weeks ago
Macon, Georgia, United States Bass Pro Inc Full timeJob Summary:The Distribution Operations Manager is responsible for overseeing the daily operations of the distribution center, ensuring that merchandise is processed efficiently and effectively. This role requires strong leadership and communication skills, as well as the ability to analyze data and make informed decisions.Key Responsibilities:Develop and...
-
Restaurant Operations Manager
4 weeks ago
Macon, Georgia, United States Captain D's Full timeRestaurant Operations ManagerAs a Restaurant Operations Manager at Captain D's, you will be responsible for leading all aspects of your restaurant's operation. This includes strategic planning, driving sales, staffing, controlling costs, achieving operations standards, and leading teams. You will be accountable for developing and empowering your people,...
-
Restaurant Operations Manager
4 weeks ago
Macon, Georgia, United States CheckersRally's Full timePurpose of Your WorkAs a General Manager at Checkers & Rally's, you will be responsible for executing the restaurant plan, achieving sales and profits goals, and providing excellent Guest and Team service. You will manage the overall restaurant to ensure it is the 1st Choice for our Guests and Employees.Key ResponsibilitiesMeet budgeted sales and profits by...
-
Restaurant Operations Manager
4 weeks ago
Macon, Georgia, United States McDonald's Full timeAbout the JobWe are seeking a highly skilled and experienced General Manager to lead our restaurant team and drive business growth. As a General Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring high-quality customer service, and achieving sales and profitability targets.Key ResponsibilitiesLead and manage...
-
Service Operations Manager
4 weeks ago
Macon, Georgia, United States Arrow Exterminators Full timeService Operations ManagerAt Arrow Exterminators, we are seeking a highly skilled Service Operations Manager to oversee all aspects of our Service Center operations. This includes managing revenue, sales, profit, human resource activities, training, and compliance. The ideal candidate will ensure uncompromised service to customers and Team Members, while...
-
Mechanical Operations Manager
4 weeks ago
Macon, Georgia, United States R. J. Corman Railroad Group, LLC Full timeR.J. Corman Railroad Group, LLC is seeking a skilled Mechanical Supervisor to oversee the safe and efficient management of mechanical operations in Macon, GA.Key Responsibilities:Ensure the general management of mechanical operations is conducted in a safe, efficient, and profitable manner.Oversee the planning and control of daily operations, crew...
-
Operations Manager
18 hours ago
Macon, United States Pinnacle Professional Services Full timeOperations ManagerReports to (title): Technical Director No. of Direct Reports: 2 No. of Indirect Reports: 70Budget Scope: Prepares and manages receiving, grading, and shipping area budgets. Summary: The Operations Manager leads daily operations and production of high-quality food products and ensures the delivery of safe quality food products that meet...
-
Site Operations Manager
1 month ago
Macon, Georgia, United States Community Health Care Systems, Inc. Full timeJob DescriptionJob DescriptionThe Site Coordinator is responsible for directing, supervising, and coordinating the daily operations and activities of all clinic and administrative staff.At Community Health Care Systems, Inc., we are seeking a talented and mission-driven individual to fill this critical role.Key Responsibilities:* Direct and supervise daily...
-
Restaurant Operations Manager
4 weeks ago
Macon, Georgia, United States McDonald's Full timeAbout the JobWe are seeking a highly skilled and experienced General Manager to lead our restaurant team and drive business success. As a General Manager, you will be responsible for running a profitable restaurant, ensuring high-quality customer service, and maintaining a clean and safe environment for our customers and employees.Key ResponsibilitiesLead a...
-
Maintenance Operations Manager
1 month ago
Macon, Georgia, United States Stealth Recruiting Services Full timeJob SummaryThe Maintenance Supervisor plays a critical role in ensuring the reliability of equipment and facilities at our global operations. This position is responsible for driving improved equipment reliability by ensuring all installations/repairs are completed with quality workmanship and per best maintenance practices.Key Responsibilities:Develop and...
-
Shift Manager
1 month ago
Macon, Georgia, United States CheckersRally's Full timePurpose of Your WorkAs a Shift Manager at Checkers & Rally's, you will play a crucial role in ensuring the success of our restaurants. Your primary responsibility will be to manage shifts, achieve sales and profit goals, and provide excellent guest and team service. You will work closely with the General Manager to ensure that our restaurants are 1st Choice...
-
Shipping Operations Manager
4 weeks ago
Macon, Georgia, United States Pactiv Evergreen Full timeJob SummaryThe Shipping Supervisor role at Pactiv Evergreen is a critical position responsible for managing and leading the Shipping department to ensure quality, safety, and accountability of people and processes. This role requires a strong leader who can coordinate with plant scheduling, communicate with customer service, and ensure the balancing of the...