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Patient Care Coordinator Sales

3 months ago

Washington, United States DAVinci Plastic Surgery Full time

Company Description

DAVinci Plastic Surgery is a premier plastic surgery practice located in Washington, DC. Our highly experienced surgeons and efficient aesthetic specialists are dedicated to providing a private patient-centric environment. We offer a wide variety of non-surgical and surgical procedures for personalized results. Our team, led by Dr. Davison and Dr. Pinell, combines knowledge and expertise to meet the individual needs of every patient and help them achieve their aesthetic objectives.


Role Description

This is a full-time on-site role for a Patient Care Coordinator. The Patient Care Coordinator will be responsible for appointment scheduling, phone etiquette, care coordination, medical terminology, and patient care. The role involves coordinating patient appointments, providing exceptional customer service, answering phone calls, and assisting with medical terminology and care coordination.


- Competitive compensation with unlimited earning potential; top sales professionals make over $100,000

- Training and mentoring

- Great opportunities for advancement

- Positive, success-driven work environment

- State-of-the-art CRM, Inventory management & Internet resources


Patient Care Coordinator Responsibilities:

- Accurately present and demonstrate benefits of cosmetic surgery procedures.

- Develop and maintain strong relationships with clients via email, phone, internet requests and other lead sources.

- Present pricing options and negotiate pricing

- Provide high level of customer service.

- Conduct business in an ethical and professional manner

- Invest time in continuous product knowledge training


Sales Performance

Achieve and exceed personal Sales Goals and Key Performance Indicators (KPI)

Maintain a strong drive for results and a positive, team first attitude at all times

Leverage tools and technology provided to sells across channels

Demonstrate expertise in product knowledge, brand values, promotions and policies.


Qualifications

  • High-End Luxury Sales Experience
  • Appointment Scheduling and Phone Etiquette skills
  • Care Coordination and Medical Terminology knowledge
  • Patient Care experience
  • Excellent verbal communication and customer service skills
  • Detail-oriented and organized
  • Ability to multitask and prioritize
  • Knowledge of plastic surgery procedures is a plus
  • Experience in a medical office or healthcare setting is preferred