Fulfillment, Installation, Training and Technical Support

1 month ago


Long Beach, United States Commerce Technologies Full time

Position:

  • Highly motivated, reliable and detail oriented individual to fulfill, install, train and support our products and services including payment processing service, software and hardware along with Accounting software and payroll
  • Configure credit card terminals, POS Systems, PC's, tablets and mobile phones
  • Research and help implement strategies and procedures as necessary
  • Use internal and industry standard procedures and general administrative tasks
  • The willingness and ability to complete certifications and trainings
  • Advanced internal and remote IT support
  • Compliance and security management
  • Compensation geared towards long term employment
  • Permanent, full time, hourly position with bonuses
  • Coordinate new and existing accounts between Vendors, Inside/Outside Sales Team and Partners
  • Review application and order submissions
  • Oversee merchant account and other service application submissions
  • Create PO's and invoices in QuickBooks and Synchronize Accounts between ACT, BigCommerce & Customer Files
  • Sales support and general administrative tasks
  • Facilitate Solutions for Technical Support needs onsite and at customer locations
  • Assertive outreach to customers and vendors


Responsibilities:

  • Proven technical support experience
  • Track record of reaching quota
  • Patience and listening skills
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of needs
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Experience with PC's running MS Windows 10 & 11
  • Experience with POS Systems, terminals and/or payment gateways a plus
  • Experience with TDES, EMV, PCI and NFC a plus
  • Installation of POS and Accounting/ERP Systems, software and hardware over the phone or on location.
  • Payments industry experience a plus


Qualifications:

  • Bachelors degree or higher
  • Experience with Word, Excel, Outlook and MS Teams
  • Computer savvy
  • Experience with ACT and/or QuickBooks or other related CRM's or accounting software a plus
  • Payments, Accounting, IT or other technical industry experience
  • Excellent Communication and Organizational skills
  • Multi-Tasker and Quick Learner
  • 45 WPM or more without looking at keyboard


Compensation: 

Hourly wage DOE - Please apply ONLY if your salary requirements fall within the range being offered Serious, qualified, long-term applicants only please. 


YOU MUST VIEW WWW.COMMERCETECH.COM AND UNDERSTAND WHAT WE DO BEFORE APPLYING



  • Long Beach, California, United States United Pacific Full time

    Job SummaryUnited Pacific is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers. This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a passion...


  • West Palm Beach, Florida, United States Vets Hired Full time

    About the JobAs a Computer Support Specialist at Vets Hired, you will be responsible for providing technical assistance to users via various channels, including phone, email, tickets, and in-person support. Your primary goal will be to resolve problems related to computer software and hardware operations in accordance with agreed-upon Service Level...


  • Long Beach, California, United States Dave & Busters Full time

    Job SummaryAs a Technical Support Specialist at Dave & Busters, you will be responsible for the repair and maintenance of the building's games, simulators, and technical equipment. You will deliver an unparalleled Guest experience by providing timely and accurate service, while keeping your supervisor fully informed of all problems.Key ResponsibilitiesRepair...


  • Long Beach, California, United States Parraway Recruitment Services Full time

    Parraway Recruitment Services is seeking skilled professionals to fill positions of Help Desk Analyst, Desktop Support, and Graphic Designers.We are looking for motivated individuals with a passion for problem-solving and creativity to join our team.Key Responsibilities:As a Help Desk Analyst, you will provide technical support and guidance to our...

  • Technical Support

    2 months ago


    Daytona Beach, United States TEKsystems Full time

    Job DescriptionJob Description Duration6 Month(s) Contract to hireFULLY REMOTE BUT may require to go onsite once a quarter. Must live within ORLANDO FL Req Description Description- Job Responsibilities Summary:Technical Support Tier 1 Support Specialists are responsible for providing first level technical assistance to all End-Users and Education...


  • Virginia Beach, Virginia, United States Synerfac Technical Staffing Full time

    Job OverviewSynerfac Technical Staffing is seeking an Electrical Installation Specialist to join our team in Virginia Beach. This exciting opportunity involves working with a reputable client in the electrical industry, where you will have the chance to utilize your skills and experience in conduit bending.Compensation and BenefitsThe successful candidate...


  • Long Beach, California, United States Long Beach Unified School District Full time

    Job Title: Computer Support TechnicianJob SummaryUnder general supervision, the Computer Support Technician will configure, install, test, maintain, troubleshoot and repair local (LAN) and wide (WAN) area networks, computer systems and peripheral equipment. The incumbent will also provide training to District personnel in the proper operation and care of...

  • IT Support Specialist

    4 weeks ago


    Long Beach, California, United States The California State University Full time

    Job SummaryThe California State University, Office of the Chancellor, is seeking a highly skilled IT Support Specialist to provide technical support for audio-visual, computing, and multimedia technology systems. The successful candidate will be responsible for providing subject matter expertise and technical support for onsite, offsite, and virtual web...


  • Long Beach, United States AppleOne Full time

    Job DescriptionJob DescriptionWe are seeking a skilled and customer-focused Technical Customer Service Representative to provide exceptional support to our clients. The role involves handling inquiries and issues related to orders, warranties, and technical troubleshooting while ensuring a seamless customer experience. You will be responsible for managing...


  • Daytona Beach, Florida, United States Unavailable Full time

    Job SummaryWe are seeking a skilled Technical Support Analyst to join our IT Department. As a Technical Support Analyst, you will be responsible for providing first-tier support for hardware, software, and communication-related issues. You will work directly with users to resolve their technical problems in a positive, professional, and efficient manner.Key...


  • Jacksonville Beach, Florida, United States City of Jacksonville Beach, FL Full time

    Job SummaryThis position performs complex technical work in providing support, training, and acquisition of office automation products and software for end-user systems; does related work as required.Work is performed independently under the general supervision of the Technology/Security Services Manager.Key ResponsibilitiesProvides Tier 2 support for end...


  • Daytona Beach, Florida, United States Bethune-Cookman University Full time

    Job Title: Tech Services Technician (Help Desk)Job Summary:The Tech Services Technician will serve as the primary point of contact for users requesting technical assistance. This role requires a strong technical background and excellent interpersonal communication skills to interact with students and employees via various channels.The successful candidate...

  • IT Support

    5 months ago


    Long Beach, United States The California State University Full time

    Position Information The California State University, Office of the Chancellor, is seeking an IT Support - Multi-Media Specialist to provide audio-visual, computing, and multimedia technology support, operation, maintenance, training, and development for the Chancellor’s Office clients. The Multimedia Specialist provides subject matter expertise...


  • Long Beach, United States Gulfstream Aerospace Corporation Full time

    Interior Install Tech Sr in  GAC Van Nuys Unique Skills: Must be willing to work any shift   The compensation range for this role is:    $35.20 to  $38.90 per Hour Final compensation for this role will be determined by several factors including but not limited to; minimum and preferred qualifications, knowledge, skills, abilities, education,...


  • Long Beach, United States Gulfstream Aerospace Corporation Full time

    Interior Install Tech Sr in  GAC Van NuysUnique Skills:Must be willing to work any shift The compensation range for this role is:   $35.20 to  $38.90 per HourFinal compensation for this role will be determined by several factors including but not limited to; minimum and preferred qualifications, knowledge, skills, abilities, education, experience and...

  • IT Support Specialist

    4 weeks ago


    Long Beach, California, United States Ducommun Full time

    Job SummaryThe IT Technician provides technical support to assigned manufacturing sites, ensuring the smooth operation of hardware, software, and data systems. This role involves troubleshooting, maintenance, and repair of computer systems, as well as data backup and rotation.Key ResponsibilitiesPerform end-user support tasks, including computer hardware...


  • Daytona Beach, Florida, United States Bethune-Cookman University Full time

    Bethune-Cookman University is seeking a skilled Technical Support Specialist to join our team.Job Summary:Under the direction of the Director for Client Services, the Technical Support Specialist will be the first point of contact for users requesting assistance.Duties/Responsibilities:- Manage help desk tickets in a timely manner- Troubleshoot technology in...


  • Daytona Beach, Florida, United States Bethune-Cookman University Full time

    Job Summary:Under the direction of the Director for Client Services, the Tech Services Technician will be the first point of contact for users requesting assistance.This role requires a strong technical background and good interpersonal communication skills when interacting with students and employees via telephone, email, chat, or in person.Bethune-Cookman...


  • Daytona Beach, United States Unavailable Full time

    Overview Halifax Health is seeking a Technical Support Analyst I for the IT Department. Summary This individual works directly with users to provide first tier support for hardware, software and communication related issues.  Perform Service Desk, Field Support, and Deployment duties as needed and document operational procedures daily in call tracking...


  • Virginia Beach, Virginia, United States Decisions Full time

    Decisions is a leading technology company that empowers businesses to streamline and improve their processes through automation.The Application Support Specialist will be responsible for owning a caseload of customer support tickets and resolving issues presented through the recommendation of best practices, troubleshooting, or product training.This role...